Wetzels‚ M. and Kleijnen‚ M. (2001)‚ “Customer adoption of e-service”‚ International Journal of Service Industry Management‚ Vol. 12 No. 2‚ pp. 184-207. Ducoffe‚ R.H. (1996)‚ “Advertising value and advertising on the web”‚ Journal of Advertising Research‚ Vol. 36 No. 5‚ pp. 21-35. Francis‚ J.E. and White‚ L. (2004)‚ “Value across fulfilment-product categories of Internet shopping”‚ Managing Service Quality‚ Vol. 14 Nos 2/3‚ pp. 226-34. Ghosh‚ S.‚ Surjadjaja‚ H. and Antony‚ J. (2004)‚ “Optimisation of the
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A. Value Chain Analysis Nike’s value chain contains seven primary activities. These activities are Technology Development‚ Product Design‚ Component Manufacturing‚ Assembly‚ Marketing‚ Distribution and Retail Sales. As stated in its annual report‚ Nike is primarily a design and marketing company. As such‚ Nike controls the functions related to design and marketing of its products. 1. Technology Development Nike’s shoes have been on the leading edge of technology development for nearly 40
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Threat of new entrants Profitable markets that yield high returns will attract new firms. This results in many new entrants‚ which eventually will decrease profitability for all firms in the industry. Unless the entry of new firms can be blocked by incumbents‚ the abnormal profit rate will trend towards zero (perfect competition). The existence of barriers to entry (patents‚ rights‚ etc.) The most attractive segment is one in which entry barriers are high and exit barriers are low. Few new firms
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Porter’s 5 Forces Analysis = Suppliers‚ Customers‚ New Entrants‚ Substitute Products‚ Competitors What is Porter’s 5 Forces Analysis? Porter’s 5 forces analysis represents the competitive environment of the firm. It is a strategic foresight to avoid putting the competitive edge at risk and ensure the profitability of products on a long term. For the company this vision is quite important because the firm is able to direct its innovations in terms of choice of strategies and investments. The
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Value chain: Disney toys. Support activities - Admin / Management / Infrastructure Communication between the movie makers and the product designers. Approbation of the different countries to allow the sell of toys. R&D office and firm to design and manufacture products. - Human Resource Management Qualified people to offer a product which is the best quality as possible. Experienced people who know the art of international trades. - Technology Development High technology level
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HTC – Value Chain What is HTC’ Value Chain? • Creates value by performing a series of activities and it represents ho w each competitive advantage created via an organization adds value to the service or product for each customer. • R&D‚ Production‚ Marketing & Sales‚ Customers Service and Human R esource are adding the value to their company. How HTC adding value? • HTC has established long-term strategic partnerships with industry lea ders and major telecom service providers to promote the
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billion euros in 2004. During the IKEA financial year 2001-2002‚ a total of 60‚000 people are employed by IKEA worldwide and there are 323 million people visited IKEA stores around the world (Kronos‚ 2006). IKEA mission is to offer consumers good value for their money. The typical IKEA customer is young low to middle income family. IKEA success in the retail industry can be attributed to its vast experience in the retail market‚ product differentiation‚ and cost leadership (Echeat‚ 2006). As a global
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Porter’s Five Forces Model: an overview Porter’s Five Forces Model: an overview Abstract Porter’s Five Forces Model is a structured framework for analyzing commerce and business establishment. It was formed by Michael E. Porter of the Harvard Business School between 1979 and the mid 1980’s. Porter developed the Five Forces model in opposition to the SWOT (strengths‚ weaknesses‚ environmental opportunities‚ threats) analysis that was an industry standard for businesses to determine how they
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The Six Forces Model developed by Porter is a tool that determines the competition level in any industry and the attractiveness of the industry. The six Forces are: • Competition – this parameter is determined by the number of the competitors and their aggressiveness. If in your industry you have many competitors‚ and your competitors might be drawn into price wars‚ this will cause the profit rate to drop towards a competitive level (perfect competition) • New Entrants – if your industry is highly
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Dell’s Value Chain 1. How has Dell used its direct sales and build-to-order model to develop an exceptional supply chain? Dell has used its direct sales and build-to-order model to develop an exceptional supply chain by taking customer feedback very seriously. Dell uses the feedback to further evaluate and when necessary‚ implement change to improve their supply chain. The company maintains close-knit relationships with customers‚ and maintains very close‚ professional relations with their suppliers
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