Introduction & background of Hotel 3.2 Hotel structure 4. Methodologies 4.1 Questionnaire (anonymous) 5. Analysis & finding of current problems 5.1 Problems in communications 5.2 Employees initiative and commitment 5.3 Employee job dissatisfaction 5.4 Inter-department conflicts 5.5 Employees’ behavior 6. Conclusion 7. Recommendation 7.1 Staff seminars 7.2 Team building activities 7.3 Regular group / individual staff discussions 7.4 Employee surveys 7.5 Clarifications
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INSURANCE INDUSTRY AND PUBLIC RELATION: THE NEED FOR STRATEGY REVIEW By Sunday S. Akpan Department of Banking‚ Finance and Insurance University of Uyo‚ Uyo‚ Akwa Ibom State Nigeria Abstract. This paper investigates the Nigerian Insurance industry from the perspective of public relations. This investigation becomes imperative now that all efforts are geared toward restructuring virtually every sector of the economy for sustainable growth and development. The insurance industry has suffered poor
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BMS 101 (INTRODUCTION TO INSURANCE) QUESTION: STATE THE CHALLENGES FACING THE INSURANCE INDUSTRY AND HOW TO OVERCOME THEM The insurance industry (comprised of accident and health insurance‚ property and casualty insurance‚ and life insurance) is faced with slow growth and consolidation. Price competition is accelerating as customers turn to Internet data aggregators to shop for the best deal on many types of insurance. In addition‚ while the insurance business and the needs of
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most often the job of the manager to use motivation to drive its employees to accomplish acts which they normally would not have done. The study of motivation helps managers understand what prompts people to initiate action‚ what influences their choice of action‚ and why they persist in their action over time (Daft and Marcic 444). Over the years many theorist have studied the human condition of motivation‚ and learned various techniques to help managers figure out what makes employees seek to attain
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Relationship between Employees Satisfaction and their Performance?: the Case of Teachers in Tanzania GovernmentOwned Schools Salimu Abushiri Jinyevu School of Economics & Business Administration‚ Central China Normal University‚ 152 Luoyu Avenue‚ Wuhan‚ Hubei‚ 430079‚ P.R. China salb90@yahoo.com Abstract This paper examines the existing relationship between employees satisfaction and their job performance by analyzing the determinants of the two variables (Satisfaction & Performance); how
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What‚ if anything‚ do you suggest she do now? Laurie Siegel was recruited from Honeywell international to help rebuild Tyco. Laurie siegel was appointed as the senior vice president of the human resources at Tyco international; she took over the job just after numerous charges forced the company’s previous board of directors and top executives to leave the firm. The following are the related steps seigel took to help get Tyco back on the right track: 1. Effective recruitment and selection process:
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Customer Satisfaction By: Poonam Sheikh Professor: Gary Midkiff DeVry Keller University BSOP588 09/26/2104 Customer satisfaction measures how well the expectations of a customer’s reaction involves to the quality of the product or service that is provided by an organization. It is essential for all businesses to ensure that every customer is satisfied with their products or services that is delivered to them
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Review on Related Literature In considering the nature of performance management and performance appraisal it is primarily needed for managers and supervisors to appreciate how these two aspects are related yet‚ should not be seen synonymously. In fairly simple terms performance based pay can be seen as a holistic process which aims to bring together a number of aspects‚ including appraisal. Thus‚ performance management may be thought of as being more strategic in its intent to achieve high levels
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some of the theories regarding motivation‚ the factors that play a role in motivating employees‚ the need of motivation‚ why motivation is important to organisations‚ and‚ why employees are or are not motivated in the workplace. McShane‚ Olekalns and Travaglione‚ refer to motivation as “the forces within a person that affect the direction‚ intensity and persistence of voluntary behaviour. Motivated employees are willing to exert a particular level of effort (intensity)‚ for a certain amount of
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rate is lower job satisfaction among academic. This chapter contains the research topic together with the statement of the problem that is derived from the research question. The research will look into the objectives of the study‚ the significance of the research and the research questions. 1.1 Background of the organization The German Malaysian Institute was set up by Gurantee as a limited company in which the founders are the Malaysian German Chamber of Commerce and industry (MGCC) and MajlisAmanah
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