Question Paper Organizational Behavior and HRM (MB251) : July 2005 Section A : Basic Concepts (30 Marks) • • • • This section consists of questions with serial number 1 - 30. Answer all questions. Each question carries one mark. Maximum time for answering Section A is 30 Minutes. 1. Organizations are social structures composed of highly complex‚ frequently unpredictable beings called ‘humans’. Organizations however cannot behave independently of the human beings that compose them. In the
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The communication method (or channel) that you select should depend on your message Interactive or static should your communication be one-way or two-way? Interactive means a back-and-forth conversation; static means delivery of a message. What does your message require? Brainstorming and questioning require interactivity. Updates can be static. Personal or impersonal Personal means face-to-face‚ or on the phone. Impersonal communication is in writing. Does your communication require
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Organizational Theory and Behavior © 1993‚ David S. Walonick‚ Ph.D. Classical Organization Theory Classical organization theory evolved during the first half of this century. It represents the merger of scientific management‚ bureaucratic theory‚ and administrative theory. Frederick Taylor (1917) developed scientific management theory (often called "Taylorism") at the beginning of this century. His theory had four basic principles: 1) find the one "best way" to perform each task‚ 2) carefully
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Behavior and Communication of Starbucks Stephanie Gibson BCOM/230 February 14‚ 2011 Haven Pope Behavior and Communication of Starbucks Because I am an avid coffee drinker‚ I chose to do my behavior and communication paper on Starbucks. Starbucks’ main mission statement is “to inspire and nurture the human spirit - one person‚ one cup‚ and one neighborhood at a time. (Starbucks Corporation‚ 2010) Starbucks opened its first store in 1971 in Seattle‚ Washington’s Pike Place Market. (Starbuck
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ORGANIZATIONAL CULTURE ORGANIZATIONAL BEHAVIOR DIVERSITY COMMUNICATION ORGANIZATIONAL BEHAVIOR AND GROUP DYNAMICS MGT/307 July 20‚ 2010 Organizational Culture is the system of shared actions‚ values‚ and beliefs that has developed within an organization and guides the behavior of its members. Organizational Development consists of special applications of knowledge gained from behavioral science to create a comprehensive design to improve organizational effectiveness. Through the collective
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Organizational Behavior MANA130046 Fudan University Spring 2012 Instructor: Dr. Isabel Ng (PhD) Course Materials: Textbook: Organizational Behavior‚ 1st Edition‚ T. Bauer‚ & B. Erdogan. The book is available for free online: http://students.flatworldknowledge.com/course/730728 Alternatively‚ go to www.flatworldknowledge.com. Search for Fudan and Organizational Behavior I. Course Information Intelligence and technical knowledge will only take you so far in your work and
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only through conscious awareness. 5. Schemas are cognitive frameworks that represent organized knowledge about a given concept or stimulus developed through experience. 6. A self schema contains information about a person’s own appearance‚ behavior‚ and personality. 7. Impersonal schemas refer to the way individuals divide others into categories‚ such as types or groups‚ in terms of similar perceived features. 8. The term prototype‚ or stereotype‚ is often used to represent the categories
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Chapter 19 Organization Change and Development Spooked by Computers The New England Arts Project had its headquarters above an Italian restaurant in Portsmouth‚ New Hampshire. The project had five full-time employees‚ and during busy times of the year‚ particularly the month before Christmas‚ it hired as many as six part-time workers to type‚ address envelopes‚ and send out mailings. Although each of the five full-timers had a title and a formal job description‚ an observer would have
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Price: By comparison according to the reach‚most comsumers refer to go to other stores to buy what they want‚the statistic shows that 60% consumers go to 99 rather than KK . The 99 store focuses on the competition in price and keep the management principle “sell quantities with low prices”.In order to achieve this goal‚it manages to make a little bit profit to consumers by channels for replenishing the stock ‚way for selling and the marketing expense and administrative expense.In fact‚it is impossible
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HUMABEH: PART 1: FUNDAMENTALS OF ORGANIZATINONAL BEHAVIOR CHAPTER 1: THE DYNAMICS OF PEOPLE AND ORGANIZATIONS - Organizations are complex systems ; There are no perfect solutions to organizational problems - Human behavior in organizations are unpredictable = (Differences in needs‚ experiences‚ & personal value systems = different behaviors) UNDERSTANDING ORGANIZATIONAL BEHAVIOR 1 DEFINITION: Organizational Behavior (O.B) - Systematic study and careful application
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