Unit-1 Communication Skills Concept of Communication Process of Communication Types and Levels of Communication Technical Communication and General Communication Important Elements of Technical Communication Importance and Need of Technical Communication 1.1 CONCEPT OF COMMUNICATION Human beings cannot live in society without the help of communication. Even a small baby cries to make others understand its need – is one type of communication. Communication is the very basic need of
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HCS/320 Hearing the word crisis automatically sets off alarms inside all of us. When it comes to a crisis situation that is going to go affect a large quantity of people we know that fear becomes even more heightened. When you are the one who needs to be making others aware of the situation the most important thing to be sure is in place is order‚ and of course correct information. Having a set group of individuals and a set order of who is in charge of what makes the process easy for those to
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1.1 REASONS FOR COMMUNICATION The reasons why people communicate is to (a) express needs (b) to share ideas (c) to build relationship and socialise (d) to ask question and share experience 1.2 HOW COMMUNICATION AFFECTS RELATIONSHIP IN THE WORK SETTING communication affects relationship at work place e.g. with colleagues‚ people using services‚ children and their families‚ help to build trust‚ understanding of individual needs‚ communication is used to negotiate‚ to prevent or resolve conflict and
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FUNDAMENTALS OF COMMUNICATION SKILLS 1 Elucidate on how to write a business letter (2 marks)‚ and include principles of writing letters (2 marks)‚ structure of a business letter (4 marks)‚ and types of a business letter (2 marks). Answer : Writing a business letter : Know the format. Whatever the content of your letter‚ there are a few business standards to follow regarding the way it looks. Business letters should be typed and composed in a common font such as Arial or Times New Roman. Include
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Accounting Lecture – week 6 (chapter 5) Chapter 5 – Retailing Operations Transactions for retailer’s not service industries buy in inventory (credit or cash) sell inventory (credit or cash) sales return (credit or cash) purchase returns (credit or cash) delivery costs = freight out Pay Supplier Buy Inventory On Credit Sell On Credit Customer Pays ‘most retailers are registered for GST’ To work out GST on a price divide the number by 11 and without GST on a price add 10%
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Communication Skills Aims This resource has been compiled to give a general introduction to effective communication for practice educators. The key components of the communication process will be discussed. The basic skills required for effective communication will be explored in the next few sections‚ and some specific contexts for communication‚ including giving presentations and feedback meetings‚ will be examined. Learning Objectives On completion of this resource‚ you should
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Topic 1-Introduction To communication You should be able to: 1. Explain what communication means 2. Identify the main elements in communication process 3. differentiate between oral and written communication 4. Highlight basic tips on writing 5. List common pitfalls to be avoided writing Task 1 Take two minutes to list down all the words that you can associate with communication. Write down your own definition for communication. Case 1 Vice–President to Secretary – “Please
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Does poor communication cause conflict? Essay written by: jmurdoch Is most conflict in an organisation is caused by poor communication? If we had perfect communication would conflict cease? Consider for example‚ an e-mail asking for some information "yesterday" to stress how important this request is. The sender thinks e-mails are great as they travel at the speed of light and spell things out in black & white. The recipient may consider that if its in a e-mail then it can ’t be that urgent
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INTRODUCTION Communication is a simple process of transferring information from one individual to another. Depending on the context information can be a lot of different things using different tools in order to transfer information or communicate with the other party. Communication in an organization does a number of functions such as publicizing the needs and requirements THE PROCESS OF COMMUNICATION It’s a process where a message has been sent by the communicator and is received
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their parents are talking about the vehicle passed by a moment ago. On the other hand‚ the conversation between adults does not always meet the same conditions. Cross (1987) has the following analysis of data relating to children’s communication. 72% meets the condition of “here and now”. 55% is a follow-up to something that happened before. 6% is simple
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