CITIZEN’S CHARTER (Excellence in Public Service Delivery) Version 1.2 STEEL AUTHORITY OF INDIA LTD. Ispat Bhawan‚ Lodi Road‚ New Delhi – 110003. Website : http://www.sail.co.in/ Citizen’s Charter: Steel Authority of India Limited 1 INDEX S.No. PART-I : GENERAL 1.1 1.2 PART-II : COMMITMENT 2.1 2.2 2.3 3.1 3.2 3.3 3.4 3.5 Objectives of Citizen’s Charter Management’s Commitment Expectations from the Citizens Service Delivery Process Policies of the Company Feedback Mechanism Monitoring
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NATIONAL BUREAU OF INVESTIGATION CODE OF CONDUCT DECLARATION OF POLICY Public office is a public trust. It is the policy of the State to promote a high standard of ethics in public service. Public officials and employees shall at all times be accountable to the people and shall discharge their duties with utmost responsibility‚ integrity‚ competence‚ and loyalty‚ act with patriotism and justice‚ lead modest lives‚ and uphold public interest over personal interest. RULE I NORMS OF BEHAVIOR
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the claim has to be forwarded for resolution through an inmate grievance process. A grievance procedure can be utilized to address a comprehensive range of complaints. The grievance procedure will create an avenue for inmates to resolve concerns regarding policies and conditions within the authority of the correctional entity that affect them personally‚ in addition to‚ actions by staff and other inmates. The main purpose of the grievance procedure shall not be used as a disciplinary procedure. There
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you follow all the steps this should help protect you from having to defend an unfair dismissal – or at least allow you to defend an unfair dismissal effectively‚ as the guidance complies with the current ACAS Code of Practice on Disciplinary & Grievance Procedures. Even with guidance‚ making sure a disciplinary is fair & balanced can be difficult‚ and you are therefore advised to consider seekingexpert assistance before taking any action. The flowchart provides live links with more details: click
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BSBHRM512A - Assessment One What you have to do You will need to conduct research into Performance Management Systems (PMS) and how these support the organisation. You should research widely and include a bibliography with your assessment to support your recommendations. If you provide direct quotes you should reference these both in text and with a reference list. There are 2 parts to Assessment 1. Part 1 should be approximately 2000 words. Part 1 Star Industries is a company on the
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Understanding Employment Responsibilities and Rights in Health ‚ Social Care or Children’s and Young People’s Settings. 1 . Aspects of employment covered by law Contract of employment Health and safety Discrimination Redundancy and Dismissal Disciplinary procedures Training . 2. Contract of employment Working hours.
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employment. For example: • Rate of pay • Holiday entitlement • Duties and responsibilities A signed copy of my contract of employment is kept in my file. Other information relating to my employment including disciplinary and grievance procedures‚ sickness absence‚ resignation and redundancy are outlined in my staff handbook. 2. Describe the information shown on own pay statement My payslip contains the following information: • My name and home address
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The Holiday Blues You’re in your faculty office late in the afternoon on the Wednesday before Thanksgiving when the department administrative assistant phones you and says‚ “The Department Chair isn’t here this afternoon and I have a very upset student on the line. She wants to talk to a faculty member. But she won’t give her name. Please‚ can I transfer the call to you?” You agree to help out. The AA transfers the call and the student‚ obviously nervous and not a little upset‚ says‚ “Hello
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are if I change my address or change of name for any reason. I would also need to inform my employer if I’m off work because of sickness or if I decide to change my holiday/annual leave. Biv: There are three steps to following when producing a grievance these are;
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to follow when you want to raise a grievance at work is try solving the problem by talking to your line manager. If you feel you cant talk to your linemanager about the problem you can talk to a care service coordinator but if you’re not satisfied with how they deal with it‚ you can make a formal grievance complaint. The grievance procedure should also include the following steps: * writing a letter to your employer setting out the details of your grievance * a meeting with your employer
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