Standard Operating procedure for help desk ( AD Manager Plus Manager Engine) Create SOP Help Desk Responsibilities: CTS Staff will log all incoming phone requests for assistance (RFA)‚ and walk-in RFA’s into the support ticketing system. Each RFA will be assigned a unique ticket number. This number will be referenced in all subsequent communications for tracking purposes. The CTS staff assigned to the RFA will assign a priority based on the following guidelines: Priority Levels: The
Premium Help desk Issue tracking system
DESCRIPTIVE STATISTICS: NUMERICAL MEASURES MULTIPLE CHOICE QUESTIONS In the following multiple choice questions‚ circle the correct answer. 1. Which of the following provides a measure of central location for the data? a. standard deviation b. mean c. variance d. range Answer: b 2. A numerical value used as a summary measure for a sample‚ such as sample mean‚ is known as a a. population parameter b. sample parameter c. sample statistic
Premium Arithmetic mean Standard deviation Median
Water Quality Standards | How are water quality standards determined? | | In this 1-2 page passage I will explain how water quality standards are determined and distinguish between water quality criteria pollutants and maximum contaminant levels. | | Kaghi Williams | 9/29/2012 | | How are water quality standards determined? Distinguish between water quality criteria pollutants and maximum contaminant levels. Water quality standards are determined by the Environmental Protection
Premium United States Environmental Protection Agency Safe Drinking Water Act Water
Running Head: BENCHMARK ASSESSMENT YELLOW GROUP Understanding by Design: ISLLC Standard 2 Benchmark Assessment: Deborah D. Harris Grand Canyon University: EDA 534: Educational Administration Foundation and Framework September 12‚ 2012 Unwrapping the ISLLC Standards: Standard 2 Concepts and Skills T Chart What administrators “need to know” and “be able to do” |Concepts (Nouns) – underline |Skills (Verbs) – highlight/circle
Premium Education Idea Leadership
Psychological Association (APA) ethic standards and codes is driven to encourage the highest effort of psychologist to ensure public welfare‚ promote sound relationships with related professions‚ and promote the professional standing of discipline (Fisher‚ 2003‚ p. 3). The ethics codes are important to the field of psychology because it provides guidance for psychologist and sets standards for professional conduct. Its intent is so psychologist may use a standard set forth for the psychologist to ensure
Premium Ethics Philosophy Business ethics
302 Accounting Standard (AS) 16 (issued 2000) Borrowing Costs Contents OBJECTIVE SCOPE DEFINITIONS RECOGNITION Borrowing Costs Eligible for Capitalisation Excess of the Carrying Amount of the Qualifying Asset over Recoverable Amount Commencement of Capitalisation Suspension of Capitalisation Cessation of Capitalisation DISCLOSURE Paragraphs 1-2 3-5 6-22 8-12 13 14-16 17-18 19-22 23 The following Accounting Standards Interpretations (ASIs) relate to AS 16: ASI 1- Substantial Period
Premium Asset Costs Cost
Pantaloons Retail India Limited The Accounting Standards as per their 2011-12 Annual Report are- 1. AS 1: Disclosure of Accounting Policies- * It deals with disclosure of Accounting Principles and policies used for preparation of financial statements of the companies. 2. AS 2: Valuation of Inventories- * It deals with determination of amount of inventory to be shown in financial statements. It is not applicable to shares‚ debentures‚ stock etc. The cost formulae prescribed
Premium Balance sheet Generally Accepted Accounting Principles Depreciation
find themselves picking up beauty tips form magazines sold at local drug stores. Advertisements of these beauty tips are spread out through ones everyday lives. But are these beauty tips a positive implementation to one’s culture? Are these tips standards of beauty a common and influential routine? Whether one is male or female‚ we are all influenced by our cultural background and surroundings. Some individuals discuss ideas about what is in fashion or simply converse about what is beautiful. On many
Premium Beauty Culture Human physical appearance
ISO/IEC JTC1/SC7/WG6 N 26-Jul-15 TITLE: ISO/IEC 9126-4: Software Engineering - Software product quality - Part 4: Quality in use metrics DATE: 26-Jul-15 SOURCE: JTC1/SC7/WG6 WORK ITEM: Project 7.13.01.1 STATUS: Version 5.66.0 DOCUMENT TYPE: DTRFinal ACTION: For voteFor publication PROJECT Prof. Motoei AZUMA EDITOR: Department of Industrial Eng. and Management Waseda University 3-4-1‚ Okubo‚ Shinjuku-ku‚ Tokyo 169‚ Japan FAX: +81-3-3200-2567 azuma@azuma.mgmt.waseda
Premium Software quality Software development process Quality management
In order to be a licensed APA clinical psychologist a person must know the APA ethical standards and incorporate them into their practice. Even if the person is just a student. There are a total of ten APA ethical standards and they are set in place to protect the client and the psychologist. Resolving ethical issues is an important standard for a psychologist to master. In the human services field‚ ethical issues are bound to happen. In fact‚ they might even occur on daily bases depending on the
Premium Psychology Ethics Mental health professional