Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
Premium Bank
Report On Customer Service in Telecom Sector (A case study on Banglalink) Course code: BUS 214 Course Title: Business Communication Submitted to Mr. Tanvir Ahmad Torophder Course Instructor Submitted by Group Name: The LEGENDS of BBA |Name |ID |Md. Ahadujjamanrony 1001010131 |Faglul Karim Raihan
Premium Customer service Service Mobile phone
ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION‚ AND ITS INFLUENCE ON CUSTOMER LOYALTY. (Passengers Survey of Domestic Full Service Airlines Company “Garuda Indonesia” in Indonesia) Mohamad Rizan Management Department of Economics Faculty‚ State University of Jakarta‚ Indonesia dr_rizan@yahoo.com ABSTRACT The aims of research are : 1) Analyzing service quality‚ customer satisfaction and loyalty of full service airlines company (Garuda Indonesia) in Indonesia‚ and 2) Testing
Premium Airline
In Act II‚ Scene 2 of Measure for Measure‚ the circumstance is that Angelo and Isabelle are negotiating about the death penalty that Isabella’s bother is going to receive the next. They are having this conversation because Isabella is pleading for Claudio’s life on his behalf. If her pleas fail to change Angelo’s mind‚ then her brother will perish. Angelo and Isabella position on mercy in the secular justice system are that Angelo is against mercy in the secular justice system. On the other hand
Premium Oedipus Sophocles Creon
CAREER STATEMENT RESOURCEFUL LEADER ADEPT AT CREATING INTEGRATED STRATEGIES TO DEVELOP NEW/EXISTING CUSTOMER SALES‚ BRAND/PRODUCT EVOLUTION AND MEDIA ENDORSEMENT. STRONG AND PERSUASIVE INTERPERSONAL SKILLS. PROVEN ACADEMIC RECORD OF DEVELOPING PROCEDURES‚ SERVICE STANDARDS AND OPERATIONAL POLICIES‚ PLANNING & IMPLEMENTING EFFECTIVE CONTROL MEASURES. PROACTIVE AND SMART PLANNER WITH EXPERTISE IN STRATEGIC PLANNING‚ DATA ANALYTICS‚ BUSINESS ANALYSIS‚ PRODUCT MANAGEMENT‚ SOFTWARE
Premium Customer service Customer relationship management Strategic management
Rebecca Campbell ENGL 353: Later Shakespeare Response Paper Two February 17‚ 2014 Sex in Measure for Measure Sex: the theme seen in many a book and play‚ can be seen in Measure for Measure in many different places. This theme is the biggest and most intricate one throughout this play. It is seen more with death‚ venality‚ and decay in this seeming dark‚ dismal play. Why? Because there are brothels everywhere and venereal diseases run rampant‚ killing many a lover and whore. There is also
Premium Human sexuality Marriage Human sexual behavior
As the nation’s largest retailer‚ second-largest corporation‚ and largest private employer (with 1.3 million workers)‚ Wal-Mart made headlines this past year at an unprecedented rate. All too often‚ these headlines revolved around Wal-Mart’s infamous employment practices. While Wal-Mart isn’t the only big box store criticized for its policies‚ it has become a symbol for much of what is wrong with employers. Wal-Mart reported a net income of over $11 billion last year—surely plenty of money to remedy
Premium Wal-Mart Bill Clinton Hypermarket
Customer Benefit Package Walmart VS. Michael Kors Assignment – 1A Introduction to Operations Management Submitted by: Tanya-Louise Gray To contrast the Customer Benefit Package of Wal-Mart against Michael Kors for purchasing a suit or a new formal dress‚ there are many contributing factors. People look for different benefits from the service and products to satisfy what they are looking for. Wal-Mart compared to Michael Kors has a lot of contrasting factors both in goods
Premium Marketing Economics Customer service
PROGRAMME Edexcel BTEC level 4 and 5 Higher National in Hospitality Management CODE QCF Level 4 (J/601/1790) MODULE/ UNIT Customer service (Unit 4) MODULE LEADER/ LECTURER CHIKA UGOJI Submitted by: LUQMON ROTIMI JINADU ID Number: 20894 Submitted date: 05/03/2013 Table of Contents: Introduction--------------------------------------------------------------------------pg.3 Task 1---------------------------------------------------------------------------------Pg.3 1.2------------------
Premium Management Hotel Business
THE SUSTAINABILITY BALANCED SCORECARD Linking sustainability management to business strategy Overview Introduction Formulating a balanced scorecard for sustainability Examples Conclusions Introduction In the current times capital investment is not the only source of competitive advantages anymore. Companies now must be flexible‚ responsive and with high quality deliveries. “Soft” factors become increasingly important: Intellectual capital
Premium Strategic management Management