Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
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introductory planning sheet to help identify how two organisations plan recruitment using internal and external sources. In this report I will be identifying how two organisations plan recruitment using internal and external sources. I will also be outlining the reasons for recruitment and the time and cost implications regarding each method. I have chosen Asda and River Island as my two organisations. Asda Internal Recruitment This refers to the filling of job vacancies from within the business‚ where
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Harley-Davidson Inc. Internal Analysis Group Members Janneke Kanis Christopher Klaesener Jeroen Kwint Annemiek Rensing Hanqing Zhou Foreword As this was the first assignment we had to complete for the SMA class‚ we felt the need to put some additional information on top of the Internal Analysis. The purpose of this report is to give an insight on the internal factors that influence the performance of Harley-Davidson. In the first chapter our group decided to include a company history
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Fundamentals of Internal Auditing September 5-7‚ 2007 A Three-Day Tutorial Philadelphia‚ PA on Internal Auditing September 19-21‚ 2007 Las Vegas‚ NV Basics October 15-17‚ 2007 Houston‚ TX • Get a well-grounded foundation in the concepts of traditional and operational auditing November 5-7‚ 2007 San Francisco‚ CA November 12-14‚ 2007 • Gain proven tools and techniques for performing value-added audits in the era of Sarbanes-Oxley and PCAOB Boston‚ MA December
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Societal members’ perception of sex inherently derives from the frequent exposure of explicit sexual content in music; an obtrusive observation that collectively manifest in the behavior of the adolescent populace. Traditionally‚ parents have the obligation to ensure their child emulates the appropriate behavior consistent with the expectations of modern society; hence socialization (Primack‚ Douglas‚ & Fine‚ 2009). However‚ the explicit sexual lyrics in music demoralize sexual abstinence. Therefore
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Chapter 10: Internal Selection Preliminary Issues The Logic of Prediction -indicators of internal applicants’ degree of success in past situations (previous job/current job in an org.) should be predictive of their likely success in new situations (internal vacancy via org’s transfer or promotion system) -Most valid selection measures: Biographical Data‚ Cognitive Ability Tests‚ Work Samples -Although logic of prediction & likely effectiveness of selection methods are similar for both
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Effective internal communications is essential to the success of a company and the accomplishment of its mission and strategic objectives. The best companies ensure that internal communication channels flow from the highest to the lowest levels of the organization. As a result‚ employees are familiar with the mission‚ vision‚ and strategic objectives of the company and have a solid understanding of how their individual jobs contribute to overall success. While the importance of internal communications
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Question 1 a) Select two companies where inadequate internal control have resulted in disastrous effects on the organisation or exposed it to heavy losses. Research the facts of the failure and report on the facts and the losses suffered. In your report‚ include suggestions for changes to operations (internal controls) that could have prevented the final outcome. Where could you find a list of these internal controls and how are they documented? Examples of companies include: Coles Myer
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Inventory Internal Controls ________________________________________ A company’s investment in inventory is usually a large one‚ and it may be comprised of a large number of merchandise items that can be readily stolen and resold. If the inventory contains mostly raw materials‚ then keeping track of it is essential for ensuring that the production processes using it will not run short of materials. This means that you need to implement an array of controls‚ either to prevent theft or to ensure
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Acknowledgement In the name of Allah‚ the Most Gracious‚ the Most Merciful Alhamdulillah‚ all praises and gratitude to Allah the All Mighty for his blessings and also for giving us the strength and patience to complete the comparative study of annual report. First of all we would like to express our thankfulness to She has indeed given us high encouragement and really put an effort to make sure we complete the assignment successfully. Her invaluable help of such constructive
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