and provide prompt service. Example: fast E-mail response. 4. Assurance: Knowledge and courtesy of employees and their ability to convey trust and confidence. Example: train for qualify staffs 5. Empathy: Caring‚ individualized attention the firm provides its customers. Example: service with smile. c) A work colleague says to you: “We do business via Web processing of payment card (i.e. debit and credit cards) information. We need to collect all payment card details for each transaction over
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Business Scenarios and Case Problems 9-1. Contracts by Minors…Discuss Kalen’s liability in this situation. Kalen is a seventeen year old boy who rented an apartment for $500 a month‚ after consistently paying for rent for 4 months‚ he decides to return the key and not pay rent for the rest of the remaining months on the contract. I would think that this is classified as “disaffirmance”. Since he is seventeen‚ and a minor when he leaves the apartment‚ he is able to legally avoid his contractual obligation
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3rd the Toronto Symphony Orchestra preformed at the Roy Thompson Hall. This concert highlighted the brass section in the orchestra and even included the world famous tuba soloist‚ Øystein Baadsvik from Norway. He is the only tuba virtuoso to make a career out of being a tuba soloist. The conductor for this performance was Sameer Patel‚ who is known as one of America’s best young conductors. Sameer Patel is newly appointed the position of assistant conductor for the San Diego Symphony and has had previous
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"How do you get to Carnegie Hall?" asked Michael Tilson Thomas. It’s an older gag but the conductor had a fresh answer: "Upload‚ upload‚ upload." After months of virtual auditions via webcams across the world‚ the YouTube Symphony Orchestra had its first performance at Carnegie Hall in New York. Michael Tilson Thomas was the maestro of proceedings‚ curating a global tour of classical music through the ages‚ from Gabrieli and Bach to Dvorak‚ Brahms‚ Villa-Lobos and Lou Harrison. Months of interactive
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CASE 1: C & C GROCERY STORES‚ INC. 1. In general‚ how did C&C’s first organizational structure contribute to the store managers’ dissatisfaction? The role of the district store supervisor in relation to the store manager was the primary cause of store manager dissatisfaction. Employee development wasn’t a top priority and it showed. Store managers wanted to learn management skills so they could develop promotion potential for the district and regional corporate positions. Unfortunately
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The symphony orchestra consisted of three pieces‚ Last Round‚ Fire and Ice‚ and Serenade for Strings. Every performance was interesting in their own specific manners. It contained pieces that were exciting‚ suspenseful‚ delicate‚ smooth and an assortment of different feelings. In the piece "Last Round" I felt a couple of various sentiments. The principal development of the piece was quick and energetic. Listening to the exciting sounds made me feel as though I was viewing the 1960’s slasher‚ ’Psycho’
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Rick Cohen‚ president and CEO of C&S Wholesale Grocers‚ is faced with the dilemma of deciding whether and how to implement the self-managed team concept in his unionized warehouse. With the holiday season approaching‚ the busiest time for C&S‚ he needs to come up with a solution or the reputation of C&S will be jeopardized. Cohen‚ grew up in the family business and completed his undergraduate studies at the Wharton School at the University of Pennsylvania. One of his greatest strengths that he
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investors as well .The growth of the industry is attributed mainly to a large population base rising income level rapid urbanization . The sector comprises of four sub sectors Housing Retail Hospitality Commercial While housing contributes to 5 – 6% of the country’s G D P .The remaining three sub sectors are also growing at a rapid rate meeting the increasing infrastructural needs. ABOUT THE INDUSTRY: Real estate is “ property consisting of land and buildings on it along with
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The melodies written for the second and fourth songs in Lieder eines fahrenden Gesellen became the basis for themes Mahler later used in his First Symphony‚ composed during his time as the conductor of the Leipzig Opera in Germany. The original piece premiered in Budapest with the Budapest Philharmonic Orchestra‚ conducted by Mahler himself‚ and was received very negatively overall. In fact‚ an additional movement titled “Blumine‚” the original second movement of the piece‚ received so much harsh
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Haydn’s symphony no. 94 second movement Joseph Haydn (1732-1809) was born in Rohrau. He was exposed to a lot of folk music when he was younger and this had an effect on his later style. His talents were soon discovered and at the age of 29 he started working for a wealthy family in Hungary‚ where he worked for almost 30 years. Haydn composed his works extremely quickly‚ performing two concertos and two operas weekly‚ and chamber works daily. Haydn’s compositions became popular throughout Europe
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