CENTER FOR INFORMATION SYSTEMS RESEARCH Sloan School of Management Massachusetts Institute of Technology Cambridge Massachusetts 7-ELEVEN Japan Co.‚ Ltd.: Reinventing the Retail Business Model Kei Nagayama and Peter Weill January 2004 CISR WP No. 338 and MIT Sloan WP No. 4485-04 2004 Massachusetts Institute of Technology. All rights reserved. Research Article: a completed research article drawing on one or more CISR research projects that presents management frameworks‚ findings and recommendations
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1.0 Introduction 7 Eleven or also known as 7-11‚ is part of an international chain of convenience stores. 7 Eleven is the world’s largest operator‚ franchisor‚ and licensor of convenience stores with more than 50‚000 outlets. 1.1 Objective and Scope The purpose of this report is to analyze and evaluate 7 Eleven’s marketing strategies and practices to demonstrate that 7 Eleven is “marketing-oriented”. The scope of the report includes PESTEL analysis and Porter’s 5 Forces analysis to confirm its threats
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4. Seven-Eleven does not allow direct store delivery in Japan but has all products flow through its distribution center to reduce the number of vehicles required for daily delivery service to each store‚ even though the delivery frequency of each item was quite high. At the distribution center‚ delivery of like products from different suppliers was directed into a single temperature controlled truck. Each truck made deliveries to multiple retail stores. None of the distribution centers carried any
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7 Eleven Inc. Case Study ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- 7-Eleven experienced years of success both home and abroad. In North America they were successful as a ‘typical’ convenience store selling gasoline‚ convenience items and their flagship ‘Big Gulps’ and ‘Slurppees’. While there were many 7-Eleven stores in North America‚ the dispersion of stores was not dense like
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History of Ben & Jerry’s Ben & Jerry’s is an American ice cream company‚ a division of the British-Dutch Unilever conglomerate that manufactures ice cream‚ frozen yogurt‚ sorbet‚ and ice cream novelty products‚ manufactured by Ben & Jerry’s Homemade Holdings‚ Inc.‚ headquartered in South Burlington‚ Vermont‚ United States‚ with the main factory in Waterbury. It is best known as an ice cream brand‚ founded in 1978 in Burlington‚ Vermont. In 1977 lifelong friends Ben Cohen and Jerry Greenfield
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supply chain strategy in Japan can be described as attempting to micro-match supply and demand using rapid replenishment. What are some risks associated with this choice? One risk would be more transport visits that will increase transport costs and decrease efficiency. And there is opportunity cost risk‚ where supply and demand will not match (for example: a group visit) which results in not being able to afford wide demand fluctuation. 3) What has Seven-Eleven done in its choice of facility
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Strategic Position Ben & Jerry’s strategic position is to offer an all natural approach in the preparation of their super premium ice cream. Through the use of pure‚ natural‚ and socially conscious products‚ Ben & Jerry’s positions its products as high quality with unique flavors which ultimately differentiates it from the competition. They market their products through cause generated marketing ‚ practicing social consciousness to present the values and goals of the company. Ben and Jerry’s maintains
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Case: 7-Eleven Japan Co. Table of Contents Question 1: 3 Question 2: 3 Question 3: 4 Question 4: 4 Question 5: 4 Question 6: 4 Question 7: 6 Question 1: A convenience store chain attempts to be responsive and provide customers what they need‚ when they need it‚ where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? A convenience store can be more responsive by doing exactly what Seven-Eleven
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Uncertainty: because the product is new‚ demand is uncertain c) Provide high level of service quality Risk associated: high cost: staff‚ training high Implied Demand Uncertainty: customer expectation becomes high over time 2. For Seven-Eleven Japan‚ when trying to micro-match supply and demand using rapid replenishment‚ they can face the following risks: High cost of transportation: this choice require frequent delivery and a large number of trucks visiting a store per day‚ since each truck
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Ben & Jerry’s in Brazil! MK0389ZNN: Global Marketing and Communication Student ID : W13032776 Word count : 2188 Introduction For this assessment‚ we have chosen to focus on Ben & Jerry’s brand. Ben & Jerry ’s is an American ice cream company‚ a division of the Anglo-Dutch Unilever conglomerate‚ that manufactures ice cream‚ frozen yogurt‚ sorbet‚ and ice cream novelty products. These are manufactured by Ben & Jerry ’s Homemade Holdings‚ headquartered in Burlington‚ Vermont‚ United
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