REVIEW OF LITERATURE This chapter attempts to review different literatures on customer satisfaction with reference to hotel industry and presents various studies made regarding the issues related with hotel industry and customer satisfaction. Customer – Definitions Paul S. Goldner (2006) 1 defines‚ “…a customer is any organization or individual with which you have done business over the past twelve months”. Grigoroudis‚ E and Siskos‚ Y (2009) 2 provide definition for ‘customer’ upon two approaches:
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GATELESS ELECTRONIC TOLL COLLECTION USING RFID A.N.V.K.Chaitanya and D. Kishore Kumar anvkchaitanya@gmail.com‚ d.mohankishore@gmail.com Department Of Electronics and Communications Engineering Koneru Lakshmaiah University Vaddeswaram‚ Guntur. Abstract: An effective and efficient utilization of communication link between RF Modems over a wireless channel to facilitate monitoring‚ authentication and automated toll collection of vehicles on the highways is proposed in the paper. The system
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SYLLABUS ECONOMICS (030) Class XII (2012-13) Paper 1 3 Hours Units Part A : Introductory Microeconomics 1 2. 3. 4. 5. Introduction Consumer Equilibrium and Demand Producer Behaviour and Supply Forms of Market and Price Determination Simple applications of Tools of demand and supply Annexure - ‘ O ’ 100 Marks Periods Marks 10 32 32 22 8 104 4 18 18 10 50 15 8 12 8 7 50 Part B : Introductory Macroeconomics 6. 7. 8. 9. 10. National Income and Related Aggregates Money and Banking Determination
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“Marketing on Blackberry Services in GCC Countries” Submitted by: MD.MAHMUDUL HASSAN Student No: 200823R6203 The Independent Study report has been submitted to the Skyline University College‚ In partial Fulfillment of the Degree: Bachelor of Business Administration (Marketing) April-2011 Acknowledgement I would like to thank all people who helped me during the course of this dissertation and with the help of whom I was able to reach to valuable
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2014-15 Republic of Solvencia and the International Capital Markets SOLVENCIA’s Eurobond Request to CASINO Bank www.developingfinance.org Auteur(s) : Dr. Michel Henry BOUCHET‚ Distinguished Finance Professor‚ Global Finance Center & North Sea Global Equity Management Etablissement : SKEMA Business School © SKEMA 2013- CCMP-2008 Country Risk Analysis : Solvencia & Casino Bank- Bouchet Michel-H‚ Global Finance Center SOLVENCIA Country Risk Case Study © CCMP-2008 Country Risk Analysis
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RFID V BARCODE : A COST- BENEFIT ANALYSIS What is RFID? Radio frequency identification (RFID) is a generic term that is used to describe a system that transmits the identity (in the form of a unique serial number) of an object or person wirelessly‚ using radio waves. It’s grouped under the broad category of automatic identification technologies. RFID is in use all around us. If we have ever chipped sour pet with an ID tag‚ used EZPass through a toll booth‚ or paid for gas using SpeedPass‚ you’ve
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foreign nations to have sea turtle conservation programs that were “essentially the same” as the U.S. regulations‚ including mandatory use of Turtle Excluder Devices (TEDs). The United States also failed to make good faith efforts to negotiate an international agreement to protect sea turtles with Southeast Asian countries‚ as the U.S. Congress had directed‚ although it concluded such an agreement with countries in the Western Hemisphere.2 Under those earlier regulations (“Original Guidelines”)‚ the
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attempt will be made at enhancing the students’ awareness and decision-making skills needed to contribute to responsible business conduct. Course objectives To provide students a framework to understand: * The basics of Business Ethics and its application in the business world * Stakeholder orientation and various ethical issues facing the business world * The cultivation of an analytical approach to ethical decision-making within business * Role of Ethics in improved organizational
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Case Study: Launching Inspired Dining Experiences at The Bay‚ Canada’s Iconic Department Store It was an inspired afternoon that had our Strategic Objectives team revelling in just how delectable our job can be. After setting Canadian foodies all a-Twitter in early 2011 with the announcement it was re-imagining its foodservice options from coast to coast‚ The Bay‚ Canada’s leading department store finally opened its first two new dining destinations‚ Bannock and Foodwares Market‚ at its flagship
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International HRM Case Study Individual Assignment Background information on the Organization Brunt Hotels‚ PLC‚ owns more than 60 hotels throughout the United Kingdom. They recently acquired a small hotel chain headquartered in France. Brunt’s chief executive decided that half of the new hotels in France would be retained and re-branded as part of the Brunt Hotels Group; the other half will be sold. This will support Brunt’s strategic objective of growing the organization slowly to make
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