Abstract In the case study‚ The British Airways Swipe Card Debacle‚ British Airways (BA) introduced ‘a system for electronic clocking in that would record when they [employees] started and finished work for the day… which was a unilateral decision by BA to introduce the swipe card‚ and a lack of adequate consultation with affected staff” (Palmer‚ Dunford‚ Akin‚ 2009‚ pp. 239 & 240). As a result‚ the BA staff held a twenty-four hour wildcat strike which caused BA to cancel its services‚ leaving
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Introduction Tiger Airways is a company that based in Singapore‚ which founded in 2003 and started operations after the half passed of 2004. Tiger Airways is the subsidiary company of Singapore Airlines and it was the first Budget airline that went into Changi Airport (Changiairport.com‚ 2014). Within two years of operation‚ Tiger Airways has successfully flews 1.2 millions of passengers and achieve a major growth of 75% in 2006. Followed by‚ the business then expanded into Australia in 2007 and
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Journal of Case Research Volume II Issue 02 Communicating in a Crisis and the Role of a Business Leader: The Case of Jet Airways Payal Mehra1 Jet Airways: Background Jet Airways (India) Private Limited was a reputed private airline in India with an average fleet age of 4.45 years. Jet flew to 63 destinations spanning the length and breadth of India and beyond‚ including New York (both JFK and Newark)‚ Toronto‚ Brussels‚ London (Heathrow)‚ Hong Kong‚ Singapore‚ Kuala Lumpur‚ Colombo
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Introduction Negotiation is commonly observed in one’s daily life‚ it could be a bargaining process between organizations‚ or resolving a conflict with your neighbour. Basically negotiation is a communication process for two or more parties to get to an agreement. Managing cross-cultural negotiation should be thoughtful about each party’s culture differences‚ which could be assessed in three domains‚ communication effectiveness‚ negotiation strategy and the agreement been achieved. In this article
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KENYA AIRWAYS the pride of Africa. Strategic information management Table of contents: I. Introduction II. Mission and vision statements III. Performance of Kenya airways IV. Porters five forces of competitive advantage V. Nature of the airline market in relation to the five forces VI. A swot analysis for KQ VII. Recommendations VIII. References INTRODUCTION Kenya Airways Limited commonly known as Kenya Airways is Kenya’s flag carrier and largest airline and is engaged
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The company I chose was US Airways Group mostly because they were listed as a least admired company for every attribute listed including Product Quality. They are in the airline industry and are headquartered in Tempe‚ AZ. US Airways supplies air travel both domestically and internationally to its customers. They have been in business since 1939 when they started out as All-American Airways providing air-mail delivery in Western Pennsylvania and the Ohio Valley. Over the years‚ through buy outs
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Capital equipments for Projects‚ Raw Material‚ Packaging‚ MRO and various General and technical services. I think negotiation skill work shop was very important work shop for me. Before negotiation skill workshop‚ I thought it is just a business skill but after work ship I realized that it is much more then business skill. Before negotiation skill workshop I was thinking about negotiation is all about bringing price down‚ matching delivery dates and getting better price. During the workshop I realized
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personality & your own attitude toward him‚ you also need to consider the negotiation basics‚ strategies‚ & process. You should know them all by heart & you have to be aware of that particular circumstance. It means‚ you need to comprehend the situation & utilize the right strategies. Now‚ after we talk about negotiation‚ we are going to move forward to the concept of effective negotiation. Effective negotiation will happen when the outcome is winning for all including separating the people
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hidden aspects of International Negotiations Nations have faced enormous increase in international negotiations from 20 years ago. In an increasingly globalized world‚ more businesses are trying to go beyond the borders. It is obvious that negotiations preceded all cosmopolitan commercial transactions such as a product sale‚ formation of a joint venture‚ merger or acquisitions of companies‚ or the licensing of the business to or from a foreign firm. Negotiations are unavoidable when an essential
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Section A: Case Study This section carries 50 marks. INSTRUCTIONS: ANSWER ALL QUESTIONS. WRITE YOUR ANSWERS IN THE BOOKLET PROVIDED. 1. Read the following case study carefully and answer the questions that follow. Case Study You are the lawyer for Audrey Lim‚ a training consultant. Last month‚ Ms Lim was involved in a car accident. As far as she is concerned‚ the traffic light was in her favour at the junction and she had the right of way. According
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