complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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Unit 18 - Working with abies from birth to 12 months E1- Summarise the factors which may influence the health and development of babies in the first year of their lives Environmental factors such as not having enough space in the garden for babies to move around to play and explore will influence their development as they maynot be able to expand their fine and gross motor skills. The environment can affect babies health and development as people around the baby who may smoke can transfer that
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Jordan Tavaglione Unit 3 Task 1- P1 -describe the concept and principles of marketing A) Dictionary definition for marketing: “The management process responsible for identifying‚ anticipating and satisfying customer requirements profitably.” When marketing a product or service the organisation needs to make sure it will satisfy the customer needs or wants. An organisation will not survive let alone succeed or make a profit if it does not meet the customer’s physical‚ intellectual‚ educational
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adidas operate with the use of internet marketing and how they’ve coped with the changes of modern marketing in recent years. In addition I will also relate different aspects to different businesses .The following below would be accessed: The main business of the organisation How it uses the internet to market its products or services What role does the internet play in the marketing of these products? First of all‚ modern marketing is the current way of marketing which resolves around customer
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Unit 7 Task 4 P3 There are many different social‚ biological and social reasons women’s health differentiates to men’s. Women are shown statistically to live longer than men although men have better health then women‚ I am going to talk about the different reasons why women’s health is statistically worse then men’s. I am going to group them as Social‚ biological and emotional reasons for women’s ill health. Social Reasoning for women’s ill health First of all women are shown to be more
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How legislation‚ policies and procedures influence and promote the safety of individuals in health and social care settings. In this assignment I will be outlining how legislation‚ policies and procedures relate to health‚ safety and security and how they influence different health and social care settings. I am also going to analyse the consequences of breaking the law or disobeying policies by including examples of a variety of appropriate policies and procedures for a working practise within
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kind of business it is‚ the company will also need to provide the right building facilities. As well as these thing they also include: Sector centre‚ Access to distribution‚ Road/rails/air network- the company will need to make sure that their business is located in an area where customers can get access to it easily. Numbers of staff employed- is also important to think about how many staff you need in the business to carry out the job properly. If there are less staff then the business may not
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Unit 2- Equality‚ Diversity and Rights In this assignment I am going to design a booklet explaining of how national initiatives promote anti-discriminatory practice. I am going to explain an assessment of the influences of a recent national policy initiative promoting anti-discriminatory practice in health and social care settings. Then I am going to evaluate the success of a recent initiative in promoting anti-discriminatory practice. P4 I am going to write about 4 legislations‚ these are the
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categories above | Black African – 376‚000 | Black other – 308‚000 | Chinese – 137‚000 | Bangladeshi – 268‚000 | Indian – 930‚000 | Pakistani – 663‚000 | Aldworth‚ C & Billingham‚ M & Lawrence‚ P & Moonie‚ N & Talman‚ H. (2010). BTEC Level 3 Health
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computers for business department or unit and other service is automatic requisition and processing order if user has to buy a computer. It also uses electronic procurement tools which is designed their procurement model which is shared with business partners like British Airways‚ the main aspect of this model is electronic tendering for bidding. It uses electronic tendering when buying components for their products. Dell uses e-collaboration for shipment of products and business partners are UPS
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