Extended Marketing Mix in 1981 by Booms & Bitner which added 3 new elements to the 4 Ps Principle. This now allowed the extended Marketing Mix to include products that are services and not just physical things. People – All companies are reliant on the people who run them from front line Sales staff to the Managing Director. Having the right people is essential because they are as much a part of your business offering as the products/services you are
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contrasting businesses The National Health Service (NHS) is an organisation in the Public sector‚ this means that it is provided and funded by the government through taxes‚ and it provides a service. It is health care system‚ provided to anyone regardless of age‚ race and income; free of charge to prevent diseases and illnesses. It was founded in 1948 with the aims to improve the quality and length of life of local people; to provide better services where they are needed most; and to help people
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1992’; they produced this legislation to help protect staff and service user from harming themselves. In health and social care settings managers produce a policy to help prevent accidents and harm coming to their staff and the service users who come into the hospital. To help control the legislation certain lifting techniques of patients were banned due to future problems with back problems of staff and the harm of patients/ service users when being lifted or moved about. The Government produced
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Unit 3 – Introduction to Marketing P1 – Task 1 What is marketing? Marketing is the function that connects businesses to their target audiences’ needs. It is how a business presents and distributes their product to their audience. For example‚ a business can market their product by advertising it to the public. This can be seen in many forms of media; such as: on television‚ via web‚ posters or on billboards. Marketing is the management procedure in which the product or service is moves
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Citizenship Assignment 4 How do The public services ensure they have a diverse workforce? The public services ensure they have a diverse workforce in many ways‚ The main way they maintain a diverse workforce is by offering a place in the work place to all people no matter what your skin colour or you cultural background‚ another is they will accept anyone no matter what their religion. The public services also put out schemes‚ like they will put out polls about having a diverse workforce‚ they
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categories above | Black African – 376‚000 | Black other – 308‚000 | Chinese – 137‚000 | Bangladeshi – 268‚000 | Indian – 930‚000 | Pakistani – 663‚000 | Aldworth‚ C & Billingham‚ M & Lawrence‚ P & Moonie‚ N & Talman‚ H. (2010). BTEC Level 3 Health
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due to prior commitments‚ such as data entry cleansing‚ and will not interrupt unless it is important. The team members know that periods of time are dedicated to them and their interests; this makes them feel valued (TAFE Queensland 2013‚ p18). 3. Managing contingencies. The best made plans can always go awry due to unforseen circumstances. Managing contingencies or having a back up plan in place for such circumstances can ensure that everyone’s routine doesn’t go off the rails. For example
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styles that are used by the public services. I will use relevant case studies and decide the different types of leadership styles that exist and I will comment on their advantages and disadvantages. The dictionary definition of leadership is ‘Rules‚ guides or inspires others.’ The Oxford English Dictionary definition of leadership is: [1] "The action of leading a group of people or an organization‚ or the ability to do this." Leadership Styles used in the Public Services AUTHORITARIAN: This
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Recruitment Theory In this task I am going to be defining the recruitment process and documentation components. Recruitment is a process in which allows businesses to obtain selected qualified people to attend to a job vacancy. The recruitment process is the steps in order to successfully pick suitable employees that match the specifications. There are typically seven steps included in the recruitment process to ensure the right person is selected: ● ● ● ● ● ● ● Indentify vacancy
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across which were an influence to my effectiveness in the interactions. Firstly in the one to one interaction I feel the factors that came across which made my interaction effective was my speech as I feel that I used a clear pronunciations to the service user which allowed her to understand me better so that they weren’t confused with the words I spoke. I also took my time when speaking to her so that she didn’t feel I was rushing her‚ I did this in order to try and make her open up slightly as she
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