(MC) Unit I 1. Define Communication‚ What are the characteristics of communication‚ and briefly mention types of communication. 2. Explain the role and process of communication. 3. What are the barriers of communication and how to overcome barriers? 4. Write short notes on: a)Listening process and importance of learning. b) Improving listening skills. c) Importance of feedback and principles of feedback. Unit II 1. What do you mean by non-verbal communication‚ its characteristics and
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DEFENSIVE COMMUNICATION by Jack R. Gibb (Transcribed from a mimeographed paper discovered at the University of Toledo‚ 4/88. Edited only to reduce gender-specific references. des — Note: The original text‚ with references‚ appears in Appendix C of the Trust book. Jack has said that this article‚ which came out of research performed for the Office of Naval Research‚ "has been more widely distributed than any of my other publications.") One way to understand communication is to view it as a people
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Lecture Summary Week Ten: Communication Date: 9 October 2013 Communication is about identifying the appropriate audiences‚ so consequently it is more than just communicating to the target market. Examples of audiences are new category users‚ brand switchers‚ brand loyals‚ influencers‚ intermediaries‚ and internal employees. You need to be clear about the selection of communication objectives. Are you building awareness (either recall or recognition)‚ brand knowledge (re attributes)‚
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References: Kamins‚ M. A. (1989). Celebrity and noncelebrity advertising in a two-sided context. Journal of Advertising Research‚ 29(3)‚ p.41 Perry‚ S. D.‚ Jenzowsky‚ S. A.‚ King‚ C. M.‚ Yi‚ H.‚ Hester‚ J. B.‚ & Gartenschlaeger‚ J. (1997). Using humorous programs as a vehicle for humorous commercials. Journal of
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methods of communication which I use are written and verbal communication. As each individual or group I communicate with have different methods of communication I have to use differnt skills when communicating. For intance when communicating with service users I have to simplify my language‚ using words and phrases that are easily understood‚ avoid jargon and employ the uses of gesture and signs (Makaton) to reinfororce the spoken word. As Body language forms a large part of communication‚ when communicating
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Appendix B Audience-Focused Communication Matrix Use the matrix to complete the information. Write 3-4 sentences for each item. • What are some audience characteristics you need to consider? • What communication channels would be appropriate and why? • What would you do to ensure your message is effective? • What are some considerations you must keep in mind given the diversity of the audience? |Audience-Focused Communication
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have on children and their families when they support a child’s speech‚ language and communication development. Task 3 (2.2) Take one of the positive effects you identified in the task above and think of an example from your own practice in which you have had a positive impact upon a child and/or their family through supporting and extending their speech‚ language and communication development. Write a report about this‚ remembering the rules of confidentiality.
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MANAGERIAL COMMUNICATION FIRST MODULE LECTURE NOTES Faculty name: SHINOS P.M SYLLABUS Principles of communication – Types of communication – Methods and media of communication – Process of communication – Barriers to communication – Strategies for improving communication effectiveness. REFERENCES: Business communication by M.K .Sehgal and Vandana Khetarpal Business communication by R.K.Madhukar Business and administrative communication by Kitty.O.Locker and Donna S Kienzler INTRODUCTION
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transition to a five star hotel without firing most of the six-hundred employees or spending a large amount on re-training the existing ones. Discussion 1. Could the management of the HI team have been more culturally sensitive and was its strategy correct to achieve its goals? 2. How could HI have better prepared for the takeover? 3. Could Tian Wen‚ the former Chinese general manager‚ have been used in a more advantageous way? In this case‚ the main focus is collision of the two different
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Differences between interest groups I once had a Supervisor called Gregory under me who constantly received direct instruction in a negative way from a Key Account Manager in our Corporate accounts department named Moses. The manner in which communication was initiated caused the conflict - Differences between interested groups. Differences between levels of individuals I have two Technical advisors currently named Faizel and Gaaratwe. Faizel recently started he claims that there is somehow more
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