Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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• Name: Patricia Hayton Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. Word processing Databases Information exchange 2. What are the benefits to businesses (and others) of using information technology for doing work tasks
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receive telephone calls. Learning objective Place in Assessment 1.1 Describe the different features of telephone systems and how to use them Question 1 Page 1 1.2 Describe how to follow organisational procedures when making and receiving telephone calls Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used
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important question is: "How do these events affect the entity?" How they affect the persons who own‚ operate‚ or otherwise are associated with the entity is irrelevant. For example‚ when a person invests $200‚000 into business it will be deemed that the owner has given that money to the business which will be shown as a ’liability’ in the books of the business. In case the owner withdraws $30‚000 from the business‚ it will change the position and the net amount payable by the business to the owner
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customer loyalty. Topic 1 is all about the introduction to research in business. In this chapter‚ we know the differences between research and business research. Research is organised and systematic inquiry or investigation which provides information for solving a problem or finding answers to a complex issue. Whereas‚ business research is the application of the scientific method in searching for the truth about business phenomena. Next‚ we have learned about scientific method‚ the way researchers
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points of legislation that affect employers in a business environment. 1. Employment law - aimed to protect the rights‚ safety and health of their employees 2. Consumer Protection – aimed to protect and to make sure that business act correctly and fairly towards their consumers 3. Competition law – aims to ensure fair competition take place with each business. 2b) List three key points of legislation that affect employees in a business environment. • Pension • Pay • Employment
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Being in the business world and being a top manager is not that easy. People sometimes sacrifice everything in order to have everything. To be a top manager you have know how to take risks. The CEOs of Bust Buy‚ Chesapeake Energy‚ Bank of America‚ Wal-Mart‚ and BP are very successful. Hubert Joly is the CEO of Best Buy. Best Buy is a very big electronic retail store. Joly took risks by hiring new people in the company in order to try and put it on a good direction to succeed. Joly is a hard workers
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Starbucks Page 1 Starbucks Is the Best Yet to Come Yetta Woolridge Instructor: Kyle Gunther Class: BUS 402 May 20‚ 2012 Starbucks Page 2 Starbucks was established in 1971 when an English teacher‚ history teacher and writer started Starbucks coffee‚ tea‚ and spice in Pikes place market in Seattle. Since then Starbucks has achieved an impressive rate of growth and plans to continue growing expecting a growth of about twenty percent annually for the next years but how will they accomplish
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Study Questions 6 1. What is the role of the pharmaceutical industry in the health care system? The pharmaceutical industry plays a pivotal role in the health care system. Without the pharmaceutical industry‚ health care would not evolve into what it is today. The reason why it plays such an important role in health care is because it helps address challenges associated with modern day diseases and illnesses. It controls prevent‚ treat‚ and cure many types of diseases. In support‚ according to
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any information you are dealing with or information that you are using does not come out of the organisation accidentally. The financial regulations are so that money can not be taken out or replaced or embezzled without someone knowing about it. 2. Explain the purposes of planning work‚ and being accountable to others for your own work. If you are an employee you are accountable to your employer. They have a right to see that your work is up to standard. You may also have a plan to fill in
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