Chapter 1‚ Introducing Business Ethichs What is business ethics? Business Ethics (BE) has been called an oxymoron. By an oxymoron‚ we mean the bringing together of two apparently contradictory concepts. The statement also suggests that there are not‚ or cannot be‚ ethics in business. However‚ there appears to be good reason to suggest that business ethics as a phenomenon‚ and as a subject‚ is not an oxymoron. Whilst there will be disagreements about what exactly constitutes “ethical” business
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THE ROLE OF A MANAGER What is a manager? According to the oxford dictionary a manager is ‘a person responsible for controlling or administering an organization or group of staff’ but is that really what a manager is? (Oxford dictionaries 2011)This is because they are many different types of managers‚ as well as different roles each type of manager will have to perform‚ in order to be efficient and achieve their desired results. Also there are managers who must possess certain character traits
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The case regarding Fashion First is a very interesting case as it allows for a discussion to take place in relation to ethics. Ethics could be defined as moral principles that govern a person’s or group’s behavior. In other words‚ ethics allow for individuals to distinguish between right and wrong‚ and to make decisions based on what is right or wrong for any particular situation. In this situation‚ Sandy‚ the part-time bookkeeper of Fashion First is approached with a situation where she noticed
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Restaurant manager A restaurant manager is someone who is the ’face’ of a restaurant and whose main responsibilities are to deal with customer service issues‚ as well as to ensure that the food quality coming out of the kitchen is the best it can be. He or she also deals with staffing issues and ensures that everything runs as smoothly and profitably as possible. The Duties and Responsibilities 1.Supervision The managers have to oversee the activities of the kitchen and dining room. Supervisory
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HELEN UNIT 11 /SHC34 PRINCIPLES FOR IMPLEMENTING DUTY OF CARE IN HEALTH‚ SOCIAL CARE OR CHILDRENS AND YOUNG PEOPLES SETTINGS TASK 1 TO LEARNING OUTCOME 1 ASSESMENT CRITERIA 1.1‚ 1.2‚ 1.1 To have a duty of care means to be accountable for the children and young people in your care by e.g. exercising authority‚ managing risks‚ working safely‚ safeguarding children and young people‚ monitoring own behaviour and conduct‚ maintaining confidentiality‚ storing personal information appropriately
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I. How Do Businesses Compete? （Q1‚Q2) 1. Business strategies are primarily concerned with allocating resources across functional activities and product-markets to give the unit a sustainable advantage over its competitors. 2. The unit’s core competencies and resources‚ together with the customer and competitive characteristics of its industry‚ determine the viability of any particular competitive strategy. 3. Most SBUs pursue a single competitive strategy—one that best fits their market environments
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ASIAN CASE RESEARCH JOURNAL‚ VOL. 9‚ ISSUE 2‚ 283–297 (2005) ACRJ Autobiography of a Manager This case was prepared by Doctoral scholar C. Vijayalakshmi‚ Prof. Satish K. Kalra and Prof. Rajen K. Gupta as a basis for classroom discussion rather than to illustrate effective or ineffective handling of an administration or business situation. Please address all correspondence to: Dr Vijayalakshmi C.‚ Doctoral scholar (OB)‚ Management Development Institute‚ Mehrauli Road‚ Sukhrali‚ Gurgaon – 122001
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customer benefits that are many times CMI’s manufacturing costs. Joseph Fernandez and Rajiv Sanwal of CMI’s Engineered Products Division are responsible for formulating a strategy for the new product. A key issue is the price to charge for the pads. The case raises issues of analyzing market potential‚ aligning price with business strategy‚ and the implications of a price on development and execution of integrated strategic options. Learning Objective: To calculate customer benefits and examine other
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Managers and management. Managerial competencies‚ communication‚ planning and administration‚ teamwork‚ strategic action‚ global awareness and self-management. Effective managers must pay attention to what goes inside and outside of their organization. Organization is a coordinated group of people who function to achieve a particular goal. Every organization has a structure and strives to achieve goals that individuals acting alone could not reach. All organizations strives‚ to achieve specific
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Middle Managers Middle management is the intermediate management of a hierarchical organization‚ being subordinate to the senior management but above the lower levels of operational staff. Operational supervisors may be considered middle management or may be categorized as non-management staff‚ depending upon the policy of the particular organization. Middle management may be reduced in organizations as a result of reorganization. Such changes include downsizing‚ delayering and outsourcing. The
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