GLOBAL MANAGEMENT - CASE STUDY Starbucks International Operations a presentation 1 GLOBAL MANAGEMENT - CASE STUDY Starbucks International Operations a presentation 1 First store opened in Seatle in 1971 165 Outlet in 1992 when company issued its initial shares of public stocks generates $4 billion per year in revenue Serves more than 33 million customer each week Partners with Albertson’s‚ Barnes & Nobles‚ Hyatt‚ Kraft‚ Marriot‚ Pepsi‚ United Airlines STARBUCKS facts and figures 2
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Starbucks – Strategic Management Prowess Efficacy Today we stand witness to a new coffee era‚ one made up of Caffé Lattes‚ Espresso Macchiatos‚ Cappuccinos and Frappuccinos. Specialty Coffee is here to stay and no one will be more eager to tell you that than Howard Schultz‚ CEO of Starbucks‚ the world’s largest specialty coffee bar. In 1993‚ Starbucks continued its aggressive expansion and moved into the East Coast market by establishing a presence in Washington‚ D.C. This expansion has continued
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2003 Starbucks Corporation: Competing in a Global Market Starbucks Corporation is a Seattle‚ Washington-based coffee company. It buys‚ roasts‚ and sells whole bean specialty coffees and coffee drinks through an international chain of retail outlets. From its beginnings as a seller of packaged‚ premium specialty coffees‚ Starbucks has evolved into a firm known for its coffeehouses‚ where people can purchase beverages and food items as well as packaged whole bean and ground coffee. Starbucks is credited
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Starbucks Organization Analysis Project BUS 551 – Seminar in Organization Theory & Behavior Abstract This project tells that the history of Starbucks what started in Seattle in 1971s by three friends: erry Baldwin‚ Zev Siegl‚ and Gordon Bowker. They opened a small shop and began selling fresh and cold coffee. To move in 1980s and 1990s‚ their Company did well‚ and Seattle became coffee-crazy‚ and beyond Seattle to go through rest of the United State‚ then the entire world. In 2000s‚ Starbucks
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While comparing the websites of Starbucks and McDonald’s I came to the conclusion that Starbucks is much more customer oriented when it comes to their coffee selection. On the Starbucks website a customer can go online and search the many different types of coffee Starbucks has to offer. You can filter out which kinds of coffee you do not like and the website will show you exactly what you are looking for and show you the exact price. While on the McDonald’s website there is just a list of different
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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Starbucks Case Study - Presentation Transcript Case 1 Starbucks: the coffee goes cold Benjamin Seigler & Mark Meyerson Q1) How is Starbucks performing? Is Starbucks in dire straits? Performance indicators ROE Du Pont analysis ROA 1. 3 ROE = Net Income / Shareholder Equity 2. 4 Du pontanaysis 3. ROA = Net income / total Assets 6 Other indicators: After reaching a peak of $40 in October 2006‚ Starbucks Share price declined by more than 75% over the next 2 years. Final quarter
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Starbucks Turkey 1) Yes‚ Starbucks has done well in Turkey. Even though Turkey had a conservative social structure‚ opening 105 stores in five year (2003 – 2005) is a remarkable achievement. The common growth driver in terms of consumer characteristics was the fact that coffee was an embedded in Turkish culture. Coffeehouse was a place for people to socialize and discuss religion‚ philosophy‚ politics or personal matters. Driver in regards to market characteristic was the countries high rage
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Instructor: Shelia Fry December 16‚ 2012 Starbucks Starbucks is one of the most successful business. Starbucks opened their location in 1971 in Seattle. By 2000‚ Starbucks had over 3300 location and they still are growing. Starbucks Corporation offers hot coffee‚ cold drinks‚ coffee beans‚ tea‚ pastries and so on. In this paper‚ I will create a job description and job specification for a Starbucks employee. What form of departmentalization Starbucks should use and should the form be changed
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STARBUCKS IN CHINA Marketing in the host country Before entering China‚ Starbucks decided to invest in market research to analyze the best approach to reach the Chinese market by entering joint with local companies in different regions across the country which allowed a direct access to the consumer for market research purposes. Several interesting findings were made regarding market behavior in China; first of all China is a tea-based consumption market so to generate acceptance to the Starbucks
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