OPERATIONS MANAGEMENT CASE 1 Shouldice Hospital Introduction Shouldice Hospital‚ set up in 1945 by Dr. Earl Shouldice‚ is located near Toronto. It follows the business model of focus on a single standardised service for a narrow target of consumers‚ rather than to provide customised solution (as in a general clinic or hospital). It focuses on providing quick‚ convenient‚ and reliable cure for external types of abdominal hernias. The Hospital uses its own technique‚ called the Shouldice
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intense competition between WFRMC and the other two hospitals within the area of Pensacola in 1992‚ Sacred Heart and Baptist Hospitals. The 130 doctors practicing at the Medical Center Clinic and its satellite clinics admitted mostly to WFRMC‚ whereas most of the other doctors in this city of 150‚000 practiced at both Scared Heart and Baptists Hospitals. At the time it was estimated that 90% to 95% of patients that would be admitted into any of the hospitals would experience discounted prices due to the
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direct quote)? The Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) is a patient satisfaction survey that is required by the Centers for Medicare and Medicaid Services (CMS) to all adults who receive inpatient care‚ excluding psychiatric patients. HCAHPS is the voice of the patient regarding his or her perception of the care provided while in our care. The survey results are publicly reported‚ so everyone can see what the standards are for a particular hospital. The survey is
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-------------------------------------------10SummaryIn this case of "Greenhill Community Center"‚ described as a executive director - Leslie was dealing with several issues within this non-profit organization‚ she had learned MBA and thought having experiences to fit her position‚ but after one year of managing the center‚ she felt frustration and anger. Background of the Greenhill Community CenterGreenhill was multi-service community center which was founded in 1982 in Coastal City‚ one of the
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Psychology is the study of the human behavior especially how the mind of the human beings works. For many years‚ the behavior of human beings has been studied by very many scholars and they have come up with very many reasons as to why people behave in such a manner. However‚ as a student my main ambition is to become a drug and alcohol counselor. Therefore‚ this class of general psychology has helped me in building my career very much due to the course content value. Variation is one of the most
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Johnson v. Misercordia Hospital Case Analysis State the issue in controversy In 1980‚ patient (plaintiff) James Johnson filed suit against Misericordia Community Hospital alleging medical malpractice. The suit specifically alleged corporate negligence in the appointment of Dr. Lester V. Salinksy (independent member) to the medical staff at Misericordia Community Hospital. During the surgery‚ Dr. Salinsky severed the femoral artery‚ resulting in partial paralysis
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Patton-Fuller Community Hospital Budget Over the years financial management has been a concept that is flourishing in the world of health care. “Until the 1960s‚ financial management in all industries was generally viewed as descriptive in nature‚ with its primary role being to secure the financing needed to meet a business’s operating objectives” (Gapenski‚ 2008‚ pg.26). However‚ today‚ financial management holds a more significant role in the management of businesses overall. “Now‚ the primary
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Software Requirements Specification for HOSPITAL MIS Version 1.0 approved Prepared by ‚ Agha farooq‚ INTERNATIONAL MARKET FOR PREPARING SRS (IMSRS). TABLE OF CONTENTS: 1. Introduction 1.1. Purpose 1.2. Scope 1.3. Definitions‚ Acronyms‚ and Abbreviations 1.4. References 1.5. Overview 2. General Description 2.1. Product Perspective 2.2. Product Features 2.3. User Characteristics 2.4. General Constraints 2.5. Assumptions and
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Firstly‚ Jack may have committed a violation that he was not objective in this case. According to Institute of Internal Auditors (IIA)‚ internal auditors must have an unbiased attitude and show professional objectivity at the highest level based on Code of Ethics and the Standards. Conversely‚ Jack had confrontations with the controller because of clashing personalities one year ago. Before his visit to Mercy Hospital‚ Jack already believed that there is the adversarial relationship between them
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Motivation). 2. To associate the general effect of having communication gaps between the employees. 3. To determine the administrative powers that should be given to the officials of the organization. 4. To resolve the issues surrounding the employees with regards to the superiors’ working attitudes. 5. To ascertain the consequence of having personal connections between workers of the institution. 6. To identify the barriers to communication in this case and describe their impact on hospital’s
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