CROSS COLLEGE ASSIGNMENT BRIEF COURSE NAME / CODE|BTEC National Extended Diploma in IT (Software) / NV402| UNIT / MODULE / K/F SKILL / CODE|3 – Information Systems| LEVEL|3| ASSIGNMENT TITLE|Assignment 2 – The case study| LECTURER/ASSESSOR|Ziad Bouji| ISSUE DATE|15/03/2013| DEADLINE DATE|15/05/2013| RETURN MARKED WORK TO STUDENT DATE|| Student declaration I declare that this assignment is all my own work and the sources of information and material I have used (including the internet)
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Toilet Paper and Stick This is a great game for those who don’t mind a little risqué fun! Divide the guests into teams and have the teams appoint captains. Then‚ give each captain a broomstick or pole and ask them to stand against a wall‚ holding the pole between their legs. Give the other team members rolls of toilet paper. The goal of the game is for each team member to cross the room to their team’s pole with the roll of toilet paper between their legs (no hands!). The first team with all four
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Division Department under the form of room sales. This very department provides the services guests expect during their stay in the Hotel. Lastly‚ the Rooms Division Department is typically composed of five different departments: a) Front Office b) Reservation c) Housekeeping d) Uniformed Services e) Telephone FRONT OFFICE Is the nerve center of a hotel. Members of the front-office staff welcome the guests‚ carry their luggage‚ help them register‚ give them their room keys and mail‚ answer questions
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catering for all types of guests. I agree that families having fun with a “Congo Line” in a restaurant may be inappropriate to some‚ as is the behavior on this occasion‚ of various unsupervised children; however Management did request the guests involved to exercise better parental control over their children‚ so as to respect the other guests dining at that time. Management of Daydream Island encourages all guests to enjoy their stay but certainly not at the expense of other guest. And any behavior we
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adhering to standards‚ at the same time adopting to local customs and blending with the environment. While staying at Four Seasons guests can be assured they will get individual personal attention and exceptional service with no excuses whatsoever. At Four Seasons the hotel makes sure that the guest is comfortable and goes way out of the normal to do what the guest wants even if they have to bend the rules. The Four Seasons Hotel adheres firmly to its standards‚ according to the hotel management
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among selected guests of Giligan’s Island Restaurant‚ Dasmariñas‚ Cavite in terms of: Table 1 the Frequency Percentage Distribution on is the socio-demographic profile among selected guests of Giligan’s Island Restaurant‚ Dasmariñas‚ Cavite in terms of Gender Gender | Rank | Frequency | Percent | Male | 1 | 28 | 56.0 | Female | 2 | 22 | 44.0 | Total | | 50 | 100.0 | Table 1 shows the Frequency Percentage Distribution on is the socio-demographic profile among selected guests of Giligan’s
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property - from small independents to five – star luxury. Guests can access the Booking.com website anytime‚ anywhere from their desktops‚ mobile phones and tablet devices‚ and they don’t pay booking fees - ever. Each day‚ over 650‚000 room nights are reserved on this website. The Booking.com website is available in 41 languages‚ offers more than 425‚000 hotels and accommodations in 195 countries‚ features over 25 million reviews written by guests after their stay‚ and attracts online visitors from
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Selina Grant University of Bridgeport Guest Relations Associate Personal Statement I am a very pleasant individual who like to make people feel as welcomed‚ especially to a new environment‚ as much as possible. When a person enters any residence halls‚ the first person they see is that of the Guest Relations Associate. It is imperitive that they provide an atmosphere that will be welcoming‚ warm and pleasant so the host could feel comfortable. I am interested in this position because I love
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increase in guest complaints recently; relationship between expatriate and local staff is poor; and there appear to be low employee motivation. Analysis of the problems Management In WIYCR‚ management team is divided into two parts: head office in Chicago and resort management in BVI. Due to the lack of sensitivity of BVI vacation market‚ the Chicago office had over-booked the resort by 20 percent without telling the guests. Therefore‚ during the peak season the number of guests is much greater
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The New Career Management System The Hotel Paris’s competitive strategy is “To use superior guest service to differentiate the Hotel Paris properties‚ and to thereby increase the length of stay and return rate of guests‚ and thus boost revenues and profitability.” HR manager Lisa Cruz must now formulate functional policies and activities that support this competitive strategy‚ by elic- iting the required employee behaviors and competencies. Lisa Cruz knew that as a hospitality business‚ the
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