Please ensure you provide a description for each organisation‚ rather than a list.  2. Complete the table below by describing the differences in customer service between commercial‚ public and third sector organisations. You should outline customer service roles in each organisation and highlight the differences in how customer service is carried out across these organisations.  3. In relation to your current organisation (or one that you are familiar with)‚ outline the part
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Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course
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MGMT E-2000 Fall‚ 2014 Problem Set 2 (Due Tuesday‚ Oct. 7) (100 pts.) 1. (15 pts.) Suppose the Fed wants to raise the nominal interest rate. Explain the three available mechanisms the Fed can use to achieve this goal. In your answer‚ use a graph of the money market to show how the Fed’s action translates into a higher nominal interest rate. Ans:1. Fed 2. (10 pts.) a. (6 pts.) Explain the difference between the three Fed discount window programs. b. (4 pts.) Why does the Fed set the
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to communicate and listen to each other on the same line. It’s like being in the same room with a load of colleagues‚ but instead you are in your own office‚ but still able to speak and listen to a number of people all on one call at once. | 2. Divert a call | Normally it is quite an easy process to divert a call. You can either send the call back to the switchboard and they can transfer the call accordingly or you can press a selection of numbers on your telephone and re-direct the
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3RAI F203B (HR) Recording Analysing and Using Human Resources Information Activity 1 There are a variety of reasons why an organisation needs to collect HR data‚ these could be:- • To satisfy legal requirements • To provide relevant information in decision making • To keep a record of Contractual arrangements • Keeping contact details of employees Government departments’ including HMRC can demand information from the business on how many people are employed
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Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. [1.1] Feature How / when used 1. Last number redial A lot phones have this quick and easy function on the handset whereby you would pres a single button and it will automatically ring out to the last person you spoke to over the phone. 2.Answerphone
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the paper and (2) the one-time fee paid to the authors (i.e. not royalties)? (1 mark) a. Direct cost; (2) Variable cost b. Variable cost; (2) Unavoidable cost c. Fixed cost; (2) Variable cost d. Direct
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 3 pages and is made up of 3 Sections. Name: Simeon Campbell Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. Change
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name 2. Date of employment and main place of work 3. Job title and Duties 4. Salary and contracted hours of work 2a) List three key points of legislation that affect employers in a business environment. 1. Health and safety 2. Data protection 3. Pay and pensions 2b) List three key points of legislation that affect employees in a business environment. 1. Pay and pensions 2. Employment rights and responsibilities 3. Health and Safety 3. Identify
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