BA9203 TOTAL QUALITY MANAGEMENT L T P C 3 0 0 3 UNIT I INTRODUCTION TO QUALITY MANAGEMENT 9 Definitions – TOM framework‚ benefits‚ awareness and obstacles. Quality – vision‚ mission and policy statements. Customer Focus – customer perception of quality‚ Translating needs into requirements‚ customer retention. Dimensions of product and service quality. Cost of quality. UNIT II PRINCIPLES AND PHILOSOPHIES OF QUALITY MANAGEMENT 9 Overview of the contributions of Deming‚ Juran Crosby‚ Masaaki
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3c.Examining the methods of consultation employed in one quality scheme to encourage participation by under-represented groups To understand deeply about the customer’s demand is very important with a business because it will directly affect to business’s profit. Applying Six-sigma scheme‚ not only help company eliminate wastes‚ increase the productivity but also support company to know more about customer. The principle Six-sigma Voice of customer (VoC) should be used to “describe the stated
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| Average Monthly Productivity= (2.36+1.80+1.75+2.34)/4 = 2.06 QUESTION 2 Productivity = sales revenue/labor expenses = (1700*1217)/ (46672*12) = 3.6940 QUESTION 3 Total Productivity = total output/ total input = (50000*3.50)/ ((620*7.50) +30000+15350) = 3.5 QUESTION 4 Labor productivity for: Deluxe car (units/hours) = (4000)/ (20000) = 0.20 Limited Car (units/hours) = (6000)/ (30000) = 0.20 Deluxe
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Consider the importance of the four Vs‚ volume‚variety‚variation in demand and visibility.how do they affect the organisation’s operation? What advantages does the organization gain from them?what disadvantages arise from tem? What strategies and actions does the organization employ to maximise the benefits and minimize the problems associated with them. Volume – the Fyodorov method is devoted to a single type of eye surgical procedure carried out at high volume. Conventional eye surgery is likely
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Holly Farm In 2003‚ Charles and Gillian Giles decided to open up their farm to the paying public‚ in response to diminishing profits from their milk and cereal activities. They invested all their savings into building a 40 space car park and an area with spaces for 40 seater buses‚ a safe viewing area for the milking parlour‚ special trailers for passengers to be transported around the farm on guided tours‚ a permanent exhibition of equipment‚ a rare breads paddock‚ a children’s adventure playground
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Disadvantage of Total Instrument Operation Advantages -The first advantages is that total station can be a relatively cheap means of fast‚ high-precision measurements. -Total station needs line of site‚ but it does not need visibility of the sky. Total station can be used indoors‚ in a mine‚ or under tree cover that would not be suitable for GPS measurement. -Third‚ total station is suited to take ground measurements. Whereas GPS is best suited to grid or geodetic measurements‚ total station
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Market Colgate Palmolive India Ltd. Fast Facts Leading brand in Indian Oral Care segment. Colgate has been ranked as India‟s most trusted brand for four consecutive years from 2003-2007 Colgate Palmolive India Ltd. Is a 51% subsidiary of Colgate Palmolive U.S. Listed in two stock exchanges in U.S. and India. Product Variance Colgate Total 12 • Tagline: „The most advanced toothpaste for your superior oral teeth´ • Target Market: Health conscious common people Colgate Sensitive
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Head: WS1 CP Paper WS1 CP Paper Amy Eckley Applied Marketing Management 541 Indiana Wesleyan University Colgate-Palmolive’s Mission Statement As a Company that strives to be the best truly global consumer products company‚ we are committed to doing business with integrity and respect for all people and for the world around us ("Profile of Colgate-Palmolive‚" 2011). Strengths Product Diversification Colgate-Palmolive is a diversified company with products in many categories
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Constitutes of Good Writing There are so many things to make good writing in my opinion. A good writer writes everything focused and clear. The good writer is always organized in his writing. A logically organized piece of writing is always clear and understandable to the readers. It is very important when a writer chooses his topic for writing‚ the story and ideas should be relevant to the subject and when a reader reads your story he should feel everything in his mind and
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ASSIGNMENT #2 SELECT ONE INOVATIVE PRODUCT FOR YOUR COMPANY WHICH YOU ARE GOING TO INTRODUCE IN THE MARKET.ON THE POIN OF VIEW FIND OUT OUR MISSION AND VISION OF MY COMPANY. AND SHOW YOUR MARKETING STRATEGY AND USE FOUR P’S ON YOUR STRATEGYS. ANSWER ZAFIRAH Company Mission: Our philosophy and core values are centered on our desire to provide the safest and most reliable products and services to our customers‚ employees‚ medical professionals‚ and stockholders. Our consistent market growth and
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