CONCORDIA UNIVERSITY JOHN MOLSON SCHOOL OF BUSINESS DEPARTMENT OF ACCOUNTING ACCO 310/4 Winter 2011 MID TERM EXAMINATION All sections February 11‚ 2011 6:00 to 9:00 P.M. | |Marks |Minutes | | | | | |Question 1
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Breakdown of CAPE Communication Studies Topics from CAPE Communication Studies Syllabus (Effective 2011) Module 1: Gathering and Processing Information (pages 5- 6) 1. Expression (oral and written) 2. Comprehension 3. Summary Skills 4. Current Issues: Evaluating Sources - Defining key concepts (authority‚ reliability‚ validity‚ bias‚ fact‚ opinion) - Sourcing information: locating primary and secondary sources; choosing from among sources; determining the appropriateness
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Negotiating Skills To provide you with the skills to plan & implement successful negotiation At the end of the course you will appreciate how to: • Establish objectives to be achieved by negotiation. • Identify a range of outcomes from the desired ideal to the ultimate acceptable fall back position. • Use interpersonal skills to influence others in both informal and formal situations to achieve your objectives. Negotiating Skills • Act assertively to achieve objectives • Reduce resistance
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Communication Meaning and Definitions Communication is the nervous system of an organization. It keeps the members of the organization informed about the internal and external happenings relevant to a task and of interest to the organization. It co-ordinates the efforts of the members towards achieving organizational objectives. It is the process of influencing the action of a person or a group. It is a process of meaningful interaction among human beings to initiate‚ execute‚ accomplish‚ or prevent
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Service Request SR-kf-013 Paper University of Phoenix BSA 310 Introduction The Kudler frequent shopper program is a new program that the company is initiating to help with tracking customer spending behavior and also to increase customer loyalty. According to Kudler Fine Foods (2004)‚ “The customer purchase behavior patterns will help Kudler refine its processes and offerings to best satisfy their valued customers‚ (Sales and Marketing‚ para. 3). Kudler’s customers are so much concerned
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Communicating in the Cyber Age The technology age brings new ways to interact with each other in every part of life. Communication is just one part of life that has dramatically changed in this new age. People are now able to communicate to more people‚ on more personal levels‚ and with a lot more ease. Communicating with cyber technology has its benefits as well as its downfalls. While being able to communicate to many people there is the risk of sharing too much. That risk has caused many
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How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships by Leil Lowndes‚ McGraw Hill‚ 2003 This book seemed like it could be very educational in the world of public speaking. The book is written by Leil Lowndes who I have seen appear on TV more than once conducting interviews. All of her written work has to do with connecting with people so I knew that by reading this book‚ it would be good for a report like this‚ and for my own personal skills. When I opened this book and saw
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HSM 310 Midterm Exam: Grade 100 % 1. Question: Discuss the "Great Society" agenda and its impact on health care in the United States. Do you feel that the Great Society initiatives were a positive step for American healthcare? TCO1 Student Answer: The healthcare system has progressed through numerous phases‚ change and challenges over the past century. Before the twentieth century the healthcare system faced the challenge of a predominance of acute infectious diseases‚ epidemics and unhealthy
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CHANDLER - THE ENDURING LOGIC OF INDUSTRIAL SUCCESS Major Claim: Successful firms capitalize on economies of scale & scope‚ create management structures and invest in research & development • Once a firm loses the opportunity to be a first mover‚ it is difficult to regain competitive advantage Secondary Claims: • Growth through unrelated diversification is a poor business strategy • Business ownership patterns have diminished the likelihood of many firms’ long-term success
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John Molson School of Business Department of Management Comm 222: Organizational Behaviour and Theory Winter 2013 General Information Comm 222 Section E Class times: Monday & Wednesday 8:45 – 10:00 Class location: MB 3.430 Credits: 3 Instructor: Michel Greiche Telephone: (514) 848-‐2424 Ext. 5492 Email: mgreiche@jmsb.concordia.ca Course Information: Firstclass Course
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