"Comparing service quality in a hotel by using servqual model" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 34 of 50 - About 500 Essays
  • Best Essays

    Marriott Hotels

    • 2610 Words
    • 11 Pages

    categories of Marriott hotels which are separated by location and type. Each category is aimed at a different target market‚ with wealthier individuals the target of category seven hotels while individuals looking to enjoy their vacation without breaking the bank are the target of lower category hotels. While all Marriott hotels strive to bring an excellent stay to their guests‚ the old phrase‚ “you get what you pay for‚” can certainly be applied to the various Marriott hotels. Within the seven

    Premium Marriott International

    • 2610 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    Assessment Task 2 – Manage Quality Customer Service Save this document to your desktop. Type the answers in the spaces and templates provided. You will need to plan for well-detailed and expansive responses. Please ensure that you save your document regularly and save a final copy before submitting. Upload your document in the upload section at the end of week 2. Please upload this document as a word document and not PDF for marking and feedback purposes. Students name Monique Clason Student Number

    Premium Customer service

    • 4965 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    HOTEL BUDGETING

    • 2343 Words
    • 7 Pages

    Suggestions Technological advances in the Hospitality Industry Conclusion References Introduction The Newtown Central Hotel runs a 100 bedroom three star city centre hotel part of a global chain. The present report purpose is to evaluate the implementation of a range of strategies in order to achieve profitable room sales‚ looking at the past 3 period’s figures and using group results from the first assignment (yield management game). Subsequently‚ highlight the areas of concern and consider

    Premium Hotel Revenue Periodic table

    • 2343 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Marriott Hotel

    • 1820 Words
    • 8 Pages

    MARRIOTT HOTEL Marketing Essay Jelena Stankovic 09.03.2012 Anniesland College The following essay will be about marketing used at Glasgow marriott hotel. Marketing mix‚ products of the hotel‚ channels of distribution‚ the pricing srategies‚ also‚ methods of promotion used by the hotel and explanation of product life cycle. Alxso I will suggest a new product and explain how it might be promoted‚ priced or distributed. Glasgow Marriott hotel is located in the business district of the city

    Premium Marriott International

    • 1820 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Documentation in Hotel

    • 1568 Words
    • 7 Pages

    Garden Plaza Hotel & Suites 1030 Belen St. Paco Manila Inpartial of the requirements for the course Practicum 2khkhkkjhkjhkj Divine Mercy College Foundation‚ Inc 129 J.P. Bautista Ave‚ Caloocan City College of Hotel and Restaurant Management SUBMITTED TO: Chef Mavirson F. Nabong SUBMITTED BY: Wenilyn B. Fulay Bachelor of Science in Hotel and Restaurant Management SUBMITTED ON: 3. Company Profile A. Name and General Location Garden Plaza Hotel & Suites‚ 103 Belen St. Paco

    Premium Manila Hotel Hotels

    • 1568 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Oberoi Hotel

    • 3155 Words
    • 13 Pages

    (1998) as a service that one can offer to another which is essentially intangible and does not result in the ownership of anything but brings about customer delight and satisfaction. In other words‚ customer care is a service that seeks to acquire new customers‚ provide superior customer satisfaction and build customer loyalty. As times change so do customers care aspects. The hospitality industry is one that is constantly undergoing change and because of this‚ the customer care service programme must

    Premium Customer service Customer

    • 3155 Words
    • 13 Pages
    Powerful Essays
  • Satisfactory Essays

    Future of Hotels

    • 20831 Words
    • 84 Pages

    Republic of China Executive Summary The purpose of this paper is to go through each step of creating a strategic business plan for the Cougar Suites hotel. This paper is divided into 7 different sections. The first section is the introduction to the paper and to Cougar Suites. We are a 500 room full service hotel with mid level quality and mid level price. Our primary segments are Business‚ Corporate/Business Meetings‚ and Association meetings. While our secondary segments are small business

    Premium Marketing Microeconomics Revenue

    • 20831 Words
    • 84 Pages
    Satisfactory Essays
  • Good Essays

    Hotel Management

    • 202416 Words
    • 810 Pages

    INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of

    Free Hospitality industry Hotel

    • 202416 Words
    • 810 Pages
    Good Essays
  • Powerful Essays

    Environment and Hotel

    • 3178 Words
    • 13 Pages

    …… …………………… 6 4.2 The effects of “Cap & Trade” on Tourism ………… 7 5. Environmental Analysis of my IP hotel ……………… 7 5.1 The advantages of hotel environmental ………… 8 5.2 The disadvantages of hotel environmental ……… 8 5.3 Analysis my opinion of my IP hotel ……………… 9 6. The financial crises effects on hotel operation ……… 9 6.1 The financial crises effects for my IP hotel ……… 10 6.2 The method to solve of the situation ……………… 10 7. Conclusion …………………………………………… 11 8. Reference

    Premium Global warming Climate change Greenhouse gas

    • 3178 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Kimpton Hotels'

    • 2003 Words
    • 9 Pages

    Kimpton Hotels’ EarthCare program brings the business’s philosophy of environmental responsibility straight to its properties‚ starting with its pioneering Eco Floor at the Hotel Triton in San Francisco in 1994. Today EarthCare’s efforts include: * Using environmentally friendly cleaning supplies in all rooms. * Printing corporate collateral on recycled paper using soy-based ink. * Usring recycled paper for all printing property-wide. * Serving organic‚ shade grown‚ and/or fair trade

    Premium Sustainability Natural environment Environment

    • 2003 Words
    • 9 Pages
    Good Essays
Page 1 31 32 33 34 35 36 37 38 50