to open its third park outside the United States; Hong Kong Disneyland. The case outlines the experiences of Tokyo and Paris Disneylands. The case provides details of the ups and downs with the opening of Hong Kong Disneyland. including the finances of the deal‚ and how the operations‚ human resources management and marketing were incorporated to complement the Chinese cultural environment. The case also discusses the tourism industry in Hong Kong and some problems that were encountered during the
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implementation of customer relationship management strategy in Hong Kong Disneyland. Hong Kong Disneyland is a famous international company over the world. It vision is to provide the quality service on the ceremony to customers and to provide them special unique experiences. We have conducted an interview with a supervisor of customer relationship management department of Hong Kong Disneyland concerning their special customer management strategy. For example‚ how it provides the best services to
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Individual Case Analysis-1 Hong Kong Disney Mktg 412 Sales Management In the case entitled Hong Kong Disneyland (Ivey Management Services version‚ 2007) describes the global mega-entertainment corporation’s inability to achieve forecasts in attendance and profit for the facilities first two years of operation (2005-206). Further research has shown that Hong Kong Disneyland (HKD) first year of profit came in 2012 (Nip‚ Kang-Chung
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Environmental Forces in Hong Kong Affecting Dove’s Marketing Strategies In 2001‚ Dove introduced its hair care products to Hong Kong’s market1. According to The Marketing Information Company‚ ACNielsen’s retailing survey report‚ Dove was ranked number one in the sale volume of personal care product including shampoo‚ body wash‚ soap and face care products from 2001 to 2003 in Hong Kong.2 This survey report proves that Dove has adopted successful marketing strategies in the Hong Kong personal care market
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Obesity in Hong Kong Introduction The problem of obesity in Hong Kong is a significant issue that the community as a whole is trying to arouse public awareness to it. According to the statistics provided by a research done by the Hong Kong Department of Health‚ the estimated percentage of overweight and obese of the whole population in Hong Kong are 17.8% and 21.2% respectively(Hong Kong Department of Health 2009). This report will elaborate more on the reasons for obesity and the suggest preventive
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Hong Kong Tourism development is very important in Hong Kong. It has benefitted Hong Kong’s economy and employment throughout the years. Tourism currently rates second among the four key industries in Hong Kong. It contributes to the employment of other industries like retail trade‚ food and beverage‚ accommodation and transportation. Currently‚ Hong Kong Tourism Commission‚ which is a Government department‚ plays a part in supporting the development of new attractions and events. The Hong Kong
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There are striking similarities if you are to put the philosophical works of Kong Qiu and the religious teaching of Jesus Christ. Kong Qiu‚ better known as Confucius‚ focused his teaching on history‚ law‚ poetry‚ and spiritual writing. The Biblical teaching of the Old Testament also provided similar structure of teaching. Like Confucius‚ these teachings included the books of Genesis and Exodus to provide history‚ Leviticus‚ Gods law which included the Ten Commandments‚ and Psalm which is focused
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1.0 Introduction Hong Kong is one of the most important tourism destinations in the Pacific Asia region for its unique landscape and shopping convenience. According to statistics‚ a total number of 41921310 people visited Hong Kong in 2011‚ that is 16.4% more compared to 2010 (Hong Kong Tourism Board 2012).Total tourism expenditure was 263142.71 million HK dollars and shopping accounts for most of them because it is the main purpose for individual visitors (Hong Kong Tourism Board 2012). Therefore
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provide an overview is Hong Kong. Hong Kong is one of the two special administrative regions of the People ’s Republic of China; the other is Macau. Hong Kong is situated on the southeast coast of China at the mouth of the Pearl River facing the South China Sea. Covering an area of 1‚104 square kilometers (425 square miles)‚ the territory is made up of Hong Kong Island‚ the Kowloon Peninsula and the New Territories. At the core is Victoria Harbour‚ which separates Hong Kong Island from Kowloon and
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201KM GROUP PROJECT CASE STUDY 4 McDonalds and Hong Kong McDonalds celebrated its 50th anniversary in April 15‚ 2005 and remained true to the statement "As far as I can tell‚ the only place you can’t get a Big Mac is in outer space." (1990) The company operates as a global business through franchising. In 2004‚ the company reported to have established 30‚000 local restaurants located in 115 countries across five continents. It is the biggest fast food retailer conquering markets
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