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    BBA102 Study Notes

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    Chapter 1- Managers and Management Who are managers and where do they work? Managers work in organizations which can be defined as a “deliberate arrangement of people to accomplish specific purpose.” Three common characteristics of organizations Goals distinct purpose People  achieve purpose through people Structure  systematic; defines limits and behaviours of members. Non-managerial employees no responsibility for others‚ work on distinct task. Mangers direct and oversee activities

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    (4) questions. Question 2 (a) Identify and explain FIVE (5) roles of Henry Mintzberg’s managerial roles. (15 marks) (b) Describe the following terms: i. Centralisation (2 marks) ii. Span of control (2 marks) iii. Work specialisation (2 marks) iv. Formalisation (2 marks) v. Chain of command (2 marks) [Total: 25 marks] Question 3 (a) Explain the TWO (2)

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    Understanding Organisations: Understanding the internal and external organisational environments This section covers: Organisational theory Organisation structure Centralisation and decentralization Levels of the organization Mintzberg’s nine design parameters Formal organisational relationships Definition of an organisation: Systems of activities and behaviours to enable humans and their machines to accomplish goals and objectives… a joint function of human characteristics and the nature

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    UNIT 3 Structure ORGANISATION STRUCTURE AND EFFECTIVENESS 3.1 3.2 3.3 3.4 3.0 Objectives Introduction Concept of Organisation Structure Components of Organisation Structure Types of Organisation Structure 3.4.1 Functional Structure 3.4.2 3.4.3 Divisional Structure Adaptive Structure 3.5 3.6 Dimensions of Organisation Structure Organisational Design 3.6.1 Classical form of Organisation 3.6.2 3.6.3 Alternate Design Organisational and Mechanistic Design 3.7 3.8 3.9 10.10 Organisational

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    Air Asia Structure

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    Introduction AirAsia is the airline industry started based on the low cost carrier (LCC) concept in Malaysia. The low cost concept is introduced in the year of 2001 with the belief that “Now Everyone Can Fly” by Tony Fernandes. AirAsia was first established in 1993 and began its operation on 18 November 1996. In the year 2001‚ Anthony Fernandes (or known as Tony Fernandes) bought the airline which is suffering a loss. It was re-established as the low cost carrier after the bought over. AirAsia’s

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    People in Organisations

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    Introduction The purpose of this paper is to define the concept of Organisational Behaviour and identify the most important areas of the topic which considerably impact on organisational efficiency and effectiveness. Nowadays‚ due to the rapidly changing business environment‚ perceiving organisational behaviour is recognised as one of the most significant aspects of all business operations (Robbins and Judge‚ 2010). According to Financial Times Mastering Management (1997) “Organisational behaviour

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    Organisational Behaviour

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    Explain how different types of organisational structure may affect organisational behaviour. Support your analysis by referring to the literature and by comparing and contrasting two different organisations. Just as the environment impacts each individuals behaviour it is typical of an organisation’s structure to impact its employee’s behaviour. There have been many different studies which illustrate the impact of the organisation’s structure on human behaviour‚ such as the studies of Henry Ford

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    Management

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    MANAGEMENT REVISION NOTES. Organisational levels Top managersresponsible for making organisation wide decisions and establishing the goals and plans that affect the entire organisation First line managers the lowest level of management‚ and manage the work of non-managerial employees Middle managers all levels of management between the first line level/top level of the organisation The changing face of organisations and management Stable Dynamic Inflexible - Few or slow changes - Local

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    organisation importantly influences the flow of information and the context and nature of human interactions • Channels collaboration‚ specifies modes of co-ordination‚ allocates power and responsibility‚ and prescribes levels of formality and complexity – elements which would influence the making of strategy •

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    C04_ICSA_STUDY_TEXT_STRAT_OPS_MAN.QXD:ICSA chapter 18/6/09 10:49 Page 111 4 The organisation – structure and culture contents 1 2 3 4 What determines organisational form? Organisational structure What is organisational culture? 5 6 Creating and sustaining culture Organisational culture and national culture The importance of culture learning outcomes As organisations seek to compete in ever-changing environments‚ they need to adapt and develop to take

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