CHAPTER 4 Consumer Motivation 1. Key Concepts Innate needs Acquired needs • Consumers have both innate and acquired needs. Give examples of each kind of need and show how the same purchase can serve to fulfill either or both kinds of needs. • Specify both innate and acquired needs that would be useful bases for developing promotional strategies for: o global positioning systems o sunglasses with built-in earphones and an MP3 player o recruiting
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Understanding the consumer attitudes and behavior is one of the key factors for an organization to successfully tap the business opportunities in the Philippines. This aspect is more crucial especially during crisis periods when there are number of changes in consumer attitudes and behaviors. The marketing managers and advertisers need to know and consider these changes while developing their promotional plans and media-mixes. In the short term‚ behavioral dimensions maybe even more important than
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CHAPTER 1 QUESTION 1: Explain the concept of the 80/20 rule and why it is important to marketers. The 80/20 rule of marketing is derived from the broader Pareto Principle concept introduced by Italian economist Vilfredo Pareto in 1906. Pareto noted that the majority of wealth in a free market economy is concentrated within a relatively small group of people -- roughly 20 percent of the population. Importance of rule 80/20 to marketers: Marketing investment: relates to how money is spent on advertising
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Consumer Behaviour Consumer behaviour is the behaviour that consumers display in searching for‚ purchasing‚ using‚ evaluating and disposing of the products and services that they expect will satisfy their needs. * Personal consumer; buys goods and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend * Organizational consumer; includes commercial for-profit organisations and non-profit organisations‚ public sector
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effective target and creating more creative communication strategy. Keywords: Working wife‚ Perception‚ Norm‚ Schwartz Value‚ Household Purchase Decision‚ Family Decision Making Process 1. Introduction Family is an important unit of analysis in consumer decision-making field (Xia et al.‚ 2006)‚ but the vast interest in family as unit of analysis in research has not happened only until recently (So and Yao‚ 2006). Family is a main reference group when individual family member is
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Define Consumer Response Consumer response is the positive or negative feedback a company receives about its products‚ services or business ethics. A consumer response can be solicited by the company or initiated by a consumer. The response can include a letter or answers to questions about a product or issue within the company. 1. Function * Customer response can help a company improve its overall quality of a product or service. For example‚ if an automaker desires to know the overall
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in a store at Umpqua Bank?” 1. How does Umpqua enhance consumer motivation by making itself personally relevant to customers? Ray Davis‚ CEO of Umpqua Bank‚ had already impacted the banking industry by treating a bank like a retail outlet‚ rather than just a branch for transactions. Umpqua Bank firstly impressed consumers by the modern design and relaxing environment‚ which is nothing like an old-fashioned bank. Moreover‚ consumers are provided a free cup of Umpqua-brand coffee‚ Wi-Fi Internet
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History Research Paper The 1920’s had enormous potential for the U.S‚ America was the world’s superpower‚ American’s had luxurious houses‚ cars and high standards of living. Although the U.S gained a lot of prosperity in this year‚ there was still remaining problems like inequality that steamed from the past. The 1920’s was a dramatic and radical change to American life and even more dramatic change for women. Women have tried to gain freedom‚ independence and equality of man since man put labels
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Product Appearance and Consumer Product Evaluation: A Literature Review This section describes the roles of product appearance in the process of consumer evaluation and choice. For this aim‚ literature in the fields of product development‚ product design‚ consumer behavior‚ marketing‚ and human factors has been searched. The literature shows that the visual appearance of a product can influence consumer product evaluations and choice in several ways. Several authors considered the role of product
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outlet in a coffeeshop along East Coast Road‚ opposite the current 112 Katong Mall in 2005. (Astons‚ 2009)It specializes in steak and has attracted the media interest and a group of loyal consumers for its tasty fare (steaks)‚ reasonable pricing and good service. With good response and feedback from consumers‚ Aston Specialties shifted a few doors away and opened its very own shop-front to provide its customers with a better dining experience in a spacious and comfortable environment. Astons’
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