CONSUMER PROTECTION & REDRESSAL FORUM SUBMITTED To: PROF: N. JAYARAM SHETTY JKSHIM EVALUATOR: JKSHIM SUBMITTED By: K.SANDEEP.SHETTY 1st YEAR MBA ‘B’ SECTION JKSHIM *CONSUMER RIGHTS & REDRESSAL FOR*U*M UNDER CONSUMER PROTECTION ACT‚ *1986 Gandhiji has rightly said: ORIGIN OF CONSUMER RIGHTS Right to Safety Right to Information Right to choice RIGHT TO SAFETY RIGHT TO CHOICE RIGHT TO BE HEARD RIGHT TO SEEK REDRESSAL RIGHT TO CONSUMER EDUCATION Awareness
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CONSUMER SOCIETY The term consumer society is commonly used to distinguish contemporary affluent societies from traditional agricultural or modern industrial societies‚ to emphasize the role of consumption as a factor in social structure and as an element of lifestyle. History and Meaning of the Term The concept of the consumer society has been commonly used since the early decades of the twentieth century‚ originally in the United States‚ where the wealth of mass-produced consumer
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EXC2112 CONSUMER BEHAVIOUR Case: Wii´s Success CASE ONE: NINTENDO WII’S SUCCESS Q1: What consumer needs are driving the success of the market adoption of Nintendo Wii? Consider the innate and acquired needs. Innate needs are ’biogenic’ or ’physiological needs’ which refer to needs such as air‚ food water‚ shelter‚ clothing etc. While acquired needs are those we learn from our culture and surroundings‚ also known as ’psychological’ or ’psychogenic needs’ i.e. affection‚ power‚ learning
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satisfaction level of the consumers as well as to know how effectively the company has segmented and positioned their product. We will also have a better understanding of factors that influence customers buying behaviour. The motive is to identifying the consumers who share similar demographic‚ psychographic‚ attitude and behaviour characteristics towards the product. This will help the companies to retain and attract customers effectively. Reviewed other factors that influence consumer purchasing
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According the analysis‚ Apple iPhone ‚Samsung Galaxy ‚and HTC are the most popular phone which will choose by the consumer nowadays. Nokia ‚ the world’s largest vendor of mobile phones from 1998 to 2012 has suffered a declining market share as a result of the growing use of smart phones from other vendors such as Apple iPhone and Andriod Phone. In fact‚ Nokia’s share price has fallen from a high of US$40 in late 2007 to under US$2 in mid-2012.The all information are represented about Nokia‚ the giant in
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Bank loan advertisement. Finally‚ we try to personify that advertisement. 1. Introduction Personality of a person is the result of his individual traits. Personality distinguishes one person from another. It also determines how and why a consumer behaves in a particular way. A person ’s attitudes‚ his values in life‚ and the influence exerted by the people around him shape his personality. As a person grows up‚ his personality is altered or modified by the people or events surrounding him
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A & D Table of Contents |Content | |Page | |Executive Summery | |3 | |Situation Analysis | |3 | |Problems Found in Situation Analysis | |4 | |Strategic Alternatives for Solving
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attention to consumer behavior. According to Hawkins-Mothersbaugh‚ consumer behavior can be defined as “the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society." (Hawkins-mothersbaugh‚(2007). Consumer behavior helps to understand the consumer’s decision making process while buying a product or service. Consumer behavior
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Introduction to Consumer Behavior What is Consumer behavior? – pg 6-8 Consumer Behavior The study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. Application of consumer behavior – pg 9-11 1) Marketing Strategy 2) Regulatory Policy Social Marketing The application of marketing strategies and tactics
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CHINESE CONSUMER McEwen‚ W‚ Xiaoguang‚ F‚ Chuanping‚ Z & Burkholder‚ R 2006‚ ’Inside the mind of the Chinese consumer’‚ Harvard Business Review‚ vol. 84‚ no. 3‚ pp. 68-76. INTRODUCTION Today China becomes one of the biggest economies all around the world. After the economy boom‚ there is many affluent people appear. A study conducted in China‚ revealed that this country consumes a quarter of world luxury consumer products. Therefore‚ it can be obviously said that China converts one of the
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