Assignment 1 Burger‚ J (10406400) VDS 355 B.Consumer Science Hospitality Management 05 March 2013 Assignment 1 by J Burger Assignment handed in partial fulfillment of the requirements for VDS 355 Hospitality Management Department of Consumer Science 05 March 2013 TABLE OF CONTENT 1. INTRODUCTION………………………………………………………………………..1 2. ADVERTISEMENT……………………………………………………………………...2 3.1. WHERE AND HOW I WILL ADVERTISE…………………………………….3 3. SOUTH AFRICAN LEGISLATION……………………………………………………4
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Introduction to Hospitality and tourism Lecture 1 Tourism : Activity of people taking trips away from home and the industry which has developed to cater to/support the needs of tourism. (does not include migrants‚ PR‚ illegal immigrants) History of tourism * Early travellers travelled for: 1) curiosity 2) food and hunting (survival) 3) trade (trade routes formed – silk
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HOSPITALITY STUDY NOTES Working in a socially diverse environment: * Hospitality means the friendly welcoming and entertainment of guests when you work in the hospitality industry‚ you are a representative of the organisation‚ and of the country. * Overseas visitors form their impression of a country by the way there are treated during their travel in their accommodation and the restaurants and cafes they visit. * You need to be able to convey the warmth and friendliness of welcome and
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difference between team members and leaders. A head server is a good example of a formally appointed team within a restaurant. Power may be delegated to this server from management.” (Hotelmule‚ 2008) Part 1: A) Structure of teams in tourism and hospitality: * Hirearchial – “In this type of
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the most part capture the essence of tourism. Throughout history there have been a lot of developments that led up to what we can call “modern tourism”. The most definitive developments have been split up on to five ages called The Five Ages of Hospitality. These ages consist of: The Pre-Industrial Revolution‚ The Railway Age‚ The Automobile Age‚ The Jet Aircraft Age‚ and the Cruise ship Age. It is difficult to pinpoint the beginning of travel but it is assumed that since the beginning of humanity
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1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and
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Data Analysis for Hospitality Management Assignment 1: Balance Scorecard of Hilton Hotels and Resorts (Front Office) Total Word Count – 2135 words (excluding figures and matrix) Table of Contents 1. Introduction 4 2. Strategic Map (Group Work) 4 3. Financial Perspective (Fanny Dewi) 5 4. Customer Perspective (Karn Kapur) 9 5. Internal Business Perspective (Kyounghee Joo) 10 6. Innovation Perspectives (Avisek Biswas) 12 7. Balanced Scorecard (Summary) (Group Work) 14
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doing to evaluate the profitability of group and other non yieldable business‚ and with what degree of success? Well‚ let’s try to evaluate these questions from different perspectives. I have quite often been dealing with groups’ management in Hospitality field‚ so here is my contribution to this discussion. It is my personal opinion that these target segments represent a fundamental contributor for any property business revenue (by addressing this must be clear that basic additional service offers
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Killed Strangely: The Death of Rebecca Cornell Early Women’s History 251.01 1 October 2010 1. The Cornell family didn’t resemble the family ideals propounded in contemporary sermons‚ literature and the law. “Documents reveal the distance between the New England family of historical imagination and the realities of seventeenth-century domestic life. Instead of the harmony and respect that sermon literature laws and hierarchical/patriarchal society attempted
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HOSPITALITY IN THE GLOBAL VILLAGE The world has reduced to a global village. It is no more just defined by countries and continents. People are connected across the globe through the Internet and World Wide Web. On the Internet‚ physical distance is even less of a hindrance to the real-time communicative activities of people‚ and therefore social spheres are greatly expanded by the openness of the web and the ease at which people can search for online communities and interact with others
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