UNIVERSITY OF SUNDERLAND Faculty of Business & Law Exam Paper Module Code : HRM325 Module Title : Performance Management of Human Resources Time Allocated: 3 Hours SAMPLE INSTRUCTIONS: Section A: Section B: Answer FOUR out of six questions (40 marks) – ONE HOUR Answer TWO questions from FOUR - essay and report questions (60 marks) - TWO HOURS You should be careful to plan the use of your time as outlined above THE UNIVERSITY ’S REGULATIONS CONCERNING CHEATING‚ COLLUSION AND PLAGIARISM
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Case I: Managing People—The Case of the Frustrated Faculty Member Abstract: Managing people is a continuing leadership challenge. The foundation discipline for managing people relates to human resource management and faculty development in academic settings. In human resource management‚ administrators are challenged to balance the needs of individuals and the expectations of the organization for the mutual benefit of both. A primary goal of management is to lead and develop people and manage the
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Use of Information Systems at IKEA: Information systems play a significant role in enabling operations at IKEA. IKEA is positioned as a best cost provider in furniture. According to The IKEA website [1] Originally IKEA was founded in Ämhult in Sweden and since then they have 298 IKEA outlets worldwide and use a variety of information systems to enable them to manufacture efficiently‚ track stock levels‚ order stock and make informed decisions based on operational reports. Roles of Information Systems
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Contents Newspaper Articles on Information Security Threats 2 Methods of Spreading Awareness 3 Potential Threats 5 Classified Letter 6 References 9 Newspaper Articles on Information Security Threats The number of articles found‚ discussing and reporting the threat to information security were four. A brief summary of each is given as follows: The first article was the threat posed due to the malware viable and distributed on the internet. The social networking websites and other free sources
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Central Artery / Tunnel (CA/T) Project • What do you think was the problem with the Central Artery/Tunnel (CA/T) project? • Explain how effective cost and value management would have helped in the successful completion of the project. The Central Artery / Tunnel Project‚ is the largest Highway project ever undertaken in the History of the United States. After nearly 3 decades since the projects inception it is still considered a wonder of technology and advancement in the US
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IIBM Institute of Business Management Examination Paper MM.100 Global Marketing Management Section A: Objective Type (30 marks) This section consists of Mixed Type questions & Short Answer type questions. Answer all the questions. Part One questions carries 1 mark each & Part Two questions carries 5 marks each. Part One: Multiple Choices: 1. All the ethnocentric orientations are collectively called……………………………………………………………. 2. Presently number of members countries in OECD are a. 12
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2.5 Food Safety Work File Directions: Complete the food safety interactive quiz. Use the information from the interactive quiz to complete the following responses regarding food safety practices. For each of the following food safety practices‚ share at least 2 statements from the interactive quiz. Be sure to put these statements in your own words and explain why they are helpful in preventing food borne illness. An example would be: When dining from a buffet‚ make sure hot food is hot and
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Distributed Database Management Systems Rajat sharan errajatsharan@gmail.com Abstract: The dream of computing power as readily available as the electricity in a wall socket is coming closer to reality with the arrival of grid and cloud computing. At the same time‚ databases grow to sizes beyond what can be efficiently managed by single server systems. There is a need for efficient distributed database management systems (DBMSs). Current distributed DBMSs are not built to scale to more
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TOTAL QUALITY MANAGEMENT TQM is management philosophy that seeks to integrate all organizational functions i.e. marketing‚ finance‚ design‚ engineering‚ production‚ customer etc to focus on meeting customer needs and organizational objectives.TQM views an organization as a collection of processes. It maintains that organizations must always strive to continuously improve these processes by incorporating the knowledge and experiences of workers. IMPLEMENTATION OF QUALITY The implementation of
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Chapter 5 The Voice of the Customer Customer Driven Quality What is the voice of the customer? Customer –Relationship management The “Gaps” approach to Service Design Segmenting customers and markets Strategic supply chain alliances between customers and suppliers Communicating with customers Actively solicited customer feedback Passively solicited customer-feedback approaches CRM Systems Customer Driven Quality What is the voice of the customer? Customer –Relationship management
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