Role of CRM in Retail CRM has been defined as a process; as a strategy‚ a philosophy‚ a capability‚ or as a technological tool .However‚ CRM is definitely more than just technology. While technology is a key enabler‚ it is only a means to the end and most authors view CRM as a combination of strategy and information systems focusing company’s attention on customers in order to serve them better (Chan‚ 2005). CRM is considered to unite the potential of relationship marketing strategies and
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KARNATAK ARTS COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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STUDY ON INNOVATIVE PRODUCT AND SERVICES IN AXIS BANK Executive Summary The project is based on the product and services of Axis bank. AXIS Bank is India’s third largest private sector bank. It started its operation in 1994 and after that‚ the Government of India allowed new private banks to be established. Before it was as United Trust of India (UTI) bank that had a special position in the Indian capital markets and has promoted
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Ethics in Retail Industry Name: Ratul Kumar Sarkar Registration Number: 4033/19 Indian Institute of Management Calcutta Mail - Proposal on assignment in ... https://mail.google.com/mail/u/0/?ui=2&ik=4f81452ae6&view=pt&q=san... Ratul Kumar Sarkar Proposal on assignment in Business Ethics 2 messages Ratul Kumar Sarkar To: sanjana_tta@iimcal.ac.in Cc: ranjanm@iimcal.ac.in Name: Ratul Kumar Sarkar Reg No: 4033/19 Section: B Project type: Individual Project Title: Ethics in Retail Industry Scope:
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THE UK RETAIL SECTOR Retailing is one of the major economic sectors of United Kingdom‚ with retail sales of £221 billion‚ employing around 3 million people and operating over 300‚000 shops. Within the sector there is a scale polarisation at both the business and the store level. The leading retailers are huge‚ multinational businesses which dominate the sector. They operate a range of stores from major hypermarkets and supercentres through to small convenience stores. Retailing is also significant
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Module 7 Research Paper Table of Contents History of Retail Industry ............................................................................................................3 Corporate Stakeholders ...............................................................................................................5 Role of Retail Industry in its social‚ economic‚ and political setting……….............................5 Domestic and International Ethics.............................
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services. State Bank of Pakistan was established as the central bank on July 1‚ 1948 to control the financial sector. Subsequent amendments were made to extend the control and functions of SBP through State Bank of Pakistan Act 1956. SBP encouraged the private sector to establish banks and financial institutions in the country. It resulted into unhealthy competition and unlawful practices due to bribe and corruption during the decades of 1950s and 1960s. In 1974‚ all the existing banks were nationalized
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from financial and economic stress. Some of the major causes of the global financial crisis were: too much leverage‚ too little capital‚ and inadequate liquidity buffers. Other factors also responsible for this crisis were: shortcomings in risk management‚ corporate governance‚ market transparency and quality of supervision. These have pinpointed the systemic loopholes in the Basel II framework‚ which was considered a more risk-sensitive approach compared to its earlier version‚ Basel I. Thus
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International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
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For this assignment to be completed is a three to four sentence response to each question. The way this assignment works is we are all given the same question two questions to answer and then we must respond to at least two of our student’s responses to the question. So I am going to post the questions‚ followed by the responses from two of my class mates‚ in which I need a 3 to 5 sentence response‚ written. In all you will have done 4 responses‚ as well as answered the two questions‚ the response
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