COMPANY PROFILE : ARAMIT CEMENT LIMITED | FINANCIAL HIGHLIGHTS | Authorised Capital | Tk | 500.00 Million | Paid-up Capital | Tk | 140.00 Million | 14% Redeemable Debentures | Tk | 6.345 Million | Quoted Price per Share | | | DSE & CSE - 31.12.2007 | Tk | 150.75 & 154.00 | - 31.12.2007 | Tk | 263.25 & 251.75 | | | KEY OPERATING AND FINANCIAL DATA OF LAST FIVE YEARS HAVE BEEN PRESENTED BELOW IN SUMMARIZED FORM | Particulars | 2009 Taka | 2008 Taka | 2007
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Introduction to CRM Air Asia is using Customer Relationship Management (CRM) as their performance measurement system. This performance measurement system is putting customer at the heart of the business. It satisfies the customer needs and wants. It is strategy and process of acquiring‚ retaining‚ and partnering with selective customer to create superior value for company and the customer. This will then increase the shareholders wealth and company value in the long term. According to the Chairman
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The average Pinterest user is on 89 minutes a month while an average Twitter user is on 21 minutes a month. Pinterest can impact a user’s website traffic and increase salesPintrest: profitability – (http://theweek.com/article/index/228202/can-pinterest-turn-its-popularity-into-profits) * secured $100 million in new financing‚ a deal that values the company at a cool $1.5 billion. While that’s well short of Facebook’s $100 billion value‚ Pinterest’s new investors apparently believe that the
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Roles of Customer Relationship Management (CRM) in Airline Industry: Its Concepts and Implications 1. Introduction In today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to react quickly and effectively to changing demand patterns of the customers. The challenge is maintaining profits in the face of forceful competition. The opportunities are in managing customer relationships
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Abstract The purpose of this report is to provide an understanding about Customer Relationship Management (CRM) and the reason why it is considered as an evolutionary breakthrough in today’s business world. To add further‚ this covers the importance of customer relationship management with respect to customer service and loyalty which results in profitability to a company in the long run. It also explains the development of the company’s vision to increase profits with the help of technology‚ people
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for reliability‚ customer service‚ and cost efficiency. To ensure it can properly manage and maintain its highly reliable operations‚ Customer Relationship Management is one of the essential segments that MTR should put an effort to accomplish. MTR Patronage Update http://www.mtr.com.hk/eng/investrelation/patronage.php Customer Segmentation and Market Focus MTR places high priority on identifying and meeting the requirements‚ expectations and preferences of its customers and the market
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4. Analyse critically how Customer Relationship Management (CRM) system can play an important role to increase profits for each of the organization. CRM (Customer Relationship Management) is an information industry term for methodologies‚ software‚ and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. For example‚ an enterprise might build a database about its customers that described relationships in sufficient detail so that management
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Optimal CRM Implementation Strategies Seung Hyun Kim Department of Information Systems‚ National University of Singapore‚ Singapore 117417‚ kimsh@comp.nus.edu.sg Tridas Mukhopadhyay Tepper School of Business‚ Carnegie Mellon University‚ Pittsburgh‚ Pennsylvania 15213‚ tridas@cmu.edu A lthough companies have spent a great deal of money to adopt CRM (customer relationship management) technologies‚ many have not seen satisfactory returns on their CRM implementations. We study optimal CRM implementation
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Industrial Engineering Letters ISSN 2224-6096 (Paper) ISSN 2225-0581 (online) Vol.4‚ No.2‚ 2014 www.iiste.org Risk management and profitability of manufacturing firms in Uganda Noah Mwelu1; Donatus M. Rulangaranga2*; Suzan Watundu3; Will Kaberuka4; Cathy K. Tindiwensi5 1. Department of Procurement and Logistics Management of Makerere University Business School‚ P. O. Box 1337‚ Uganda 2. Department of Management Science of Makerere University Business School‚ P. O. Box 1337‚ Kampala
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Focus on ICICI Bank’s Initiatives The use of Customer Relationship Management (CRM) in banking has gained importance with the aggressive strategies for customer acquisition and retention being employed by banks in today’s competitive milieu. This has resulted in the adoption of various CRM initiatives by these banks to enable them achieve their objectives. The steps that banks follow in implementing Customer Relationship Management (CRM) are: Identifying CRM initiatives with reference to the objectives
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