"Customer relationship management in airtel and vodafone" Essays and Research Papers

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    regular ventures; using the latest technology will help in many different ways inside the business venture in terms of marketing‚ HR‚ management...etc. This would give us a clue why Vodafone is one of the leading companies in its industry. Michael‚ Duane and Robert(2009) stated that Vodafone was the leading mobile operator in the world‚ with over 150 million customers in over 26 countries around the world; Vodafone’s market capital is estimated at $165.7 Billion‚ making it the eleventh most valuable

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    Vodafone Uk Essay

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    business environment of VODAFONE UK using the four headings of a PEST analysis; political‚ economic‚ social and technological it will provide information gathered from several researched sources relating to the four topics and will then go on to draw a conclusion based on the evidence provided. VODAFONE UK‚ Registered in Newbury Berkshire Vodafone UK is a British born multinational telecommunications company witch is headquartered in London and is part of the Vodafone group and behind CHINA mobile

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    Vodafone Equity Valuation

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    2010 VODAFONE. (VOD.L‚ VOD LN) SECTOR: Telecommunications Services INDUSTRY: Wireless Telecommunications Services ANALYST: Myles Carey CID: 00619732 [EQITY RESEARCH REPORT: VODAFONE. (VOD.L‚ VOD LN)]  Includes Investment highlights‚ analyst opinion and investment recommendation supported by strategic analysis of VOD.L and the Telecommunications sector and a comprehensive valuation based on DCF‚ multiple and DDM analysis. September 6‚ 2010 [EQITY RESEARCH REPORT: VODAFONE. (VOD.L‚ VOD

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    Lecture Five: Internal Relationship Management 1 MNG00441 HOSPITALITY SERVICES MANAGEMENT Where are we at? 2 Last lecture: o  Quality of service: definitions and importance o  Service quality vs. customer satisfaction o  Managing‚ measuring and improving SQ o  Assessable activities so far 2.1 to 2.4. Today: 2.5 Study week next week HSM Lecture 5: Internal Relationship Management Today’s session HSM Lecture 5: Internal Relationship Management Readings 3 4

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    MARKETING STRATEGIES OF VODAFONE http://www.slideshare.net/sayazhar2010/vodafone-marketing-strategy http://www.scribd.com/doc/50798735/48814782-Marketing-Strategies-of-Vodafone The entry of Vodafone saw a further drop in tariffs and the operators have come out with new schemesto retain their subscribers and attract fresh ones.   What does this mean for subscribers and for the cellular industry in Delhi? All the four operators Essar Mobile Services Ltd.‚ Bharti Celluar Ltd‚ MTNL and Idea Cellular services

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    Swot Analysis Of Vodafone

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    Because of good cultural analyse Vodafone could make people’s mark in the market. First motto of Vodafone was ‘Power to you!’ all around the world and the colour of Vodafone’s logo which is red was matched with their slogan well. Red refers to power‚ vitality‚ aggression‚ passion and love. When Vodafone’s logo and slogan is considered two different types of Archetypes come to our minds: Ruler and Lover. However‚ Vodafone decided to take a different tack in Turkish market and

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    Vodafone Case Study

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    the Vodafone Case We start of with making the calculations for the premium that Vodafone is going to pay for Mannesmann. We know that Mannesmann will own 47.2% of the equity of the newly combined company. This is 47.2% from € 275 375 million‚ which is €129 997 million. Vodafone is offering 53.7 shares of the value of December 17‚ so € 4‚957‚ for every share of Mannesmann. Mannesmann has 517‚9 million shares‚ so Vodafone would pay 517‚9 million * 53‚7 * € 4‚957 = € 137 860.3 million. This would

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    Vodafone Mannesman Case

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    1a. Value Vodafone 17 dec = sharesVodafone*priceVodafone = 154186‚4042 Value Mannesmann 17 dec = sharesMannesmann*price Mannesman = 121188‚6 Value combo 17 dec = 275375‚0042 Value Vodafone 21 oct = sharesVodafone*priceVodafone = 130206‚9767 Value Mannesmann 21 oct = sharesMannesmann*price Mannesman = 75276‚765 Value combo 21 oct = 205483‚7417 Indicated synergies = (275375‚0042 - 205483‚7417) / 0.6 = 116485‚4374 We devided the difference in combined shareprices by 0.6‚ as the shareprices

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    profitable customer relationship with CRM Introduction CRM is the essential part of modern business management. CRM has received a lot of attention and come to occupy a central place as a vital strategy in organization. The ultimate purpose of CRM in any organization is to increase profit. In case of CRM this achieved mainly by providing better services to the customer than the competitors. Traditionally‚ customer service centers have always been regarded as cost centers. In the 80s‚ customer care was

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    4 steps to rebuilding customer-supplier relationships By Justin Brown Many customer-supplier relationships were weakened or damaged during the economic downturn. To rescue them‚ both sides need to acknowledge past mistakes‚ identify the causes of those problems‚ take corrective action‚ and monitor the results. As of this writing‚ all signs are pointing toward recovery‚ and economic indicators (take your pick) are suggesting a better ending to 2010 than we experienced in 2009. Optimistic whispers

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