Contents 1. Title 1 2. Research Background 1 3. Literature Review 3 3.1 About MFM Restaurants in Kuala Lumpur 3 3.2 Job Satisfaction Definition 4 3.2 Factors influence to level of job satisfaction 5 3.2.1 Leadership Style 6 3.2.2 Compensation 8 3.2.3 Work-life Balance 9 3.3 Why job satisfaction is important? 9 3.4 Research framework 12 4. Problem statement 12 5. Research Objective 13 6. Research Methodologies 14 6.1 Research Tasks 14 6.2 Study population
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Patient Satisfaction Patient satisfaction is at the core of patient centered medicine. Improved patient satisfaction not only leads to an enhanced patient experience—something every sick or injured patient deserves—it is also associated with improved treatment outcomes. Measuring and reporting on patient satisfaction with health care has become a major industry. Background Patient satisfaction is a widely used health care quality metric. However‚ the relationship between patient satisfaction and health
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STUDENT ID: 10038731 PROGRAMME: MSc. Business with International management SUPERVISOR: Dr Zhibin Lin TITLE: What Makes Customers Satisfaction: A Study on Mobile Telecommunication Sector of Vietnam. DATE: 20/09/2012 Dissertation submitted in partial fulfilment of the requirements of the Masters Degree in [MSc. Business with International Management] Newcastle Business School at the University of Northumbria at Newcastle DECLARATIONS I declare the
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Measuring job satisfaction: The definition of job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. A job is more than just shuffling papers‚ writing programming code‚ waiting on customers. Job requires interacting with co-workers and bosses‚ following organizations rules and policies‚ meeting performance standards‚ and the like. The two approaches to this study are popular. The single global rating is a response to one question‚ such as “all
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CHAPTER 01 INTRODUCTION Job satisfaction refers to an employees general affective evaluation of his or her job. Spector defines the concept more simply as “how people feel about their jobs and different aspects of their jobs” (1997‚ 2). He also considers it as a “related constellation of attitudes about various aspects or facets of the job” (Spector 1997‚ 2). The organizations should be concerned about their employees level of job satisfaction? Employee satisfaction increases employee retention
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for the author to know the factors that affecting customer satisfaction and loyalty in order to provide better service quality for the customers. Also‚ this is for substantial development in her future career path. These are the reason behind for choosing the topic in this section. The author chooses service quality and customer satisfaction as a core study because service quality is a diving force leading to customer satisfaction. To keep customer by satisfying them to build loyalty can lead to
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products and services to 85 countries. Tata Motors Limited is India’s largest automobile company‚it is a public limited company with consolidated revenues of INR 1‚65‚654 crores in 2011-12. It is the leader in commercial vehicles in each segment‚ and among the top in passenger vehicles with winning products in the compact‚ midsize car and utility vehicle segments. It is also the world’s fourth largest truck and bus manufacturer. Established in 1945‚ Tata Motors’ presence cuts across the length and breadth
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Job Satisfaction Job Satisfaction Overview: Job Satisfaction is how content an Individual is with his or her Job. It is a positive feeling about a job resulting from an evaluation of its characteristics. Researchers have divided Job satisfaction into 2 sub Categories: Affective Job Satisfaction and Cognitive Job Satisfaction Affective Job Satisfaction: The extent of pleasurable feelings one has about his or her job. Cognitive Job Satisfaction: The extent to
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2009 Student Name: Adam Gher Case Name: General Motors I. Mission To develop and grow a performance-based‚ world-class‚ competitive diversity supply base that will work with General Motors towards its goal of being the market leader in the automotive industry. G.M. is a multinational corporation engaged in socially responsible operations‚ worldwide. It is dedicated to provide products and services of such quality that our customers will receive superior value while our employees and business
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Running head: GENERAL MOTORS Assignment #5 General Motors DeAndre Daniels Strayer University Financial Management FIN 534 Dr. Ron 06-September-2011 Summary This report discusses General Motors Corporation‚ one of the largest auto manufacturers globally‚ manufacturing cars and trucks in 34 countries and its subsidiaries. This assignment is an analysis of General Motors Corporation’s financial stability. It is hoped that these findings illustrate the strengths and weaknesses of the
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