Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2]
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University of jordan Faculty of Business Administration Master of accounting Research The Impact of Service Quality on Customer Satisfactions in Islamic Jordanian Banking Supervisor: Dr. Suzan Abed Prepared by students: Shehab Saleh AL-Ajarmeh First semester 2011/2012 Contents |- abstract…………………………… | |- Introduction………………………………
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character. Primary Data was crucial to know various customers and past consumer views about bikes and to calculate the market share of this brand in regards to other brands. Secondary data are those which has been collected by some one else and which already have been passed through statistical process. Secondary data has been taken from internet‚ newspaper‚ magazines and companies web sites. RESEARCH APPROACH The research approach was used survey method which is a widely used method for data collection
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03/04/13 Free Online Surveys Results for: mobile use 1) gender female 23 (69.7%) male 10 (30.3%) 2) age below 18 3 (9.1%) 18-25 29 (87.9%) 26-35 1 (3.0%) over 35 0 (0.0%) 3) length of use of your mobile less than 6 months 2 (6.1%) 6 months – 1 year 5 (15.2%) 1-2 years 2 (6.1%) more than 2 years 24 (72.7%) 4) usage frequency of your mobile less than once a month 0 (0.0%) several times a month 1 (3.0%) several times a week 0 (0.0%) daily
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` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
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MBA ProMA Customer Analysis‚ Buying Behavior and Segmentation Professor Hossein Dadfar Customer Analysis What do you need to know about your customers? Professor Hossein Dadfar 1 What you need to know Who buys the product / service Who uses the product / service What customers buy How they use the product/services Where customers buy When customers buy How customers choose Why they prefer a product How they respond to marketing programs Will they buy it (again)? Dadfar
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Approaches to the Analysis of Survey Data March 2001 The University of Reading Statistical Services Centre Biometrics Advisory and Support Service to DFID © 2001 Statistical Services Centre‚ The University of Reading‚ UK Contents 1. Preparing for the Analysis 5 1.1 Introduction 5 1.2 Data Types 6 1.3 Data Structure 7 1.4 Stages of Analysis 9 1.5 Population Description as the Major Objective 11 1.6 Comparison as the Major Objective
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Mcdonald’s Success Strategy And Global Expansion Through CustomeR SATISFACTION Bahaudin G. Mujtaba‚ Bina Patel‚ Nova Southeastern University‚ Journal of Business Case Studies – Third Quarter 2007 This study was conducted for some of the most successful restaurant one amoung was Mcdonald’ds whose effective management and global expansion strategies has led this corporation to achieve big success. This research was done for Mcdonald’s where they have achieved big success in the food industry by
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Koschate‚ & Wayne D. Hoyer The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective Despite the strong recognition that customer satisfaction should be viewed from a dynamic perspective‚ little is known about how the satisfaction judgment develops over time. Therefore‚ this study provides a dynamic analysis of the simultaneous influence of cognition and affect in the satisfaction formation process. The results of an experimental study based on a real consumption
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Level of Customer Satisfaction in a School Cafeteria Using the SERVQUAL Model A Research Paper Presented to The Faculty of Manila Tytana College of Accountancy and Management MANILA TYTANA COLLEGES Pasay City In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT AUGUST 2013 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction Customers are the ones who make the business survive‚ and it is the personnel
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