Analysing how different communication techniques are used in customer service I am going to analyse how different communication types are used to meet the customer requirements in different catering establishments. Good listening skills are a key factor when delivering customer service because the customer needs to know that they are being listened to and so they feel appreciated. It is also important to have good communication when training the staff as they basically keep the establishment running
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T&P 5-9 1. The patient has a pH of 6.96‚ pO2 of 12‚ and pCO2 of 54. 2. There is a 1.0 x 0.5-cm area of avulsed tissue and a 3-cm gaping deep laceration of the chin. 3. Lungs: Clear to P&A. Heart: Not enlarged; A2 is greater than P2. There was a grade 1/6 decrescendo early diastolic high-frequency murmur. 4. Cycloplegic refraction: OD = +3.25 + 0.75 x 125 =20/30-1. 5. The patient received a 6000-gamma roentgen dose. 6. Iodipamide sodium I-131 was used. 7. We used a concentration of 5 x 105/mL.
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of the college of business students major in Finance. A random sample of 20 students is selected. What is the probability that exactly 3 of the selected students are majoring in Finance? .0716 4. Assume that we have selected a random sample of 25 units from a normally distributed large population. If u = 15‚ and c2=4‚ what is the probability that we will obtain a sample mean of less than 14? .0062 5. The normal approximation of the binomial distribution is appropriate when. Np> 5 and n(1-p) >5 6
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Question 1 ( 5 points) In a world with no frictions (taxes‚ etc.)‚ value is created by how you finance a project. False. True. Question 2 (5 points) The return on equity is equal to the return on assets of a project/firm. Never true. Sometimes true. Always true. Question 3 (10 points) Suppose the expected returns on equity of two firms‚ Macrosoft and Microsoft‚ that operate in the same industry are 10.50% and 12.60%‚ respectively. What is the return on assets in this business if Macrosoft
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Forming Stage: The group members introduce themselves one to another; who they are ‚what they do‚ what experience they have got; their area of expertise; what project they have worked on; etc. Samantha then will have to introduce the new project to all of them ‚ its objectives - purposes and what is required of the group. They list out the processes or things‚ which they will have to do in order to complete the project. Storming Stage: Every individual in the group will come up with different ideas
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Exosphere- The outermost region of a planet’s atmosphere. Ionosphere- The layer of the earth’s atmosphere that contains a high concentration of ions and free electrons and is able to reflect radio waves. It lies above the mesosphere and extends from about 50 to 600 miles (80 to 1‚000 km) above the earth’s surface. Thermosphere- The region of the atmosphere above the mesosphere and below the height at which the atmosphere ceases to have the properties of a continuous medium. The thermosphere is
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P1 & P2 In this report I will talk about the decision you have to make before upgrading a software program and some advice so you won’t encounter any errors or difficulties! The things that make you upgrade can be: • New Features – There might be new things that might make your work better. • Improved Performance – This might mean that the performance is much faster. • Security – This new update will feature some security changes and will keep you safe from any viruses. All these things above can
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MT140 Unit 4 June 11‚ 2011 Kaplan University 1) By creating a new position between the CEO and the location managers the position can deal with the day to day tasks and operations needed for the store to operate properly. This will allow Dalman and Lei to spend less time assisting the location managers. By Dalman and Lei efficiently delegating the work‚ they will be able to spend more time on the strategic aspect of building and growing the business. 2) Both hiring within as well as
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Peer Pressure: It is Extremely Detrimental Have you ever been pressured into doing something you did not want to do? This is peer pressure which is a strong social influence over peers that each member attempts to conform to the expectations of the group (dictionary.com). In peer pressure‚ there are usually consequences that could be destructive for the pressured individual (Kreske‚ 2008). It is very common for children to experience peer pressure during youth even in adulthood. There are some
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Grace Smith MT 140: Introduction to Management Unit 7 Assignment May 15‚ 2014 Self-managed teams can be very useful in taking most of the extra stress off of upper level managers. The team is trained to do all the jobs in the store. They are given the freedom to plan and control the work they do. By using self-managed teams Dalman and Lei can invest their time more effectively in expanding the company. They should pick people that are energetic and enthusiastic. Keeping in
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