CONTENTS Sr. No | Title | Page. No | | EXECUTIVE SUMMARY | 2 | 1 | Industry | 3 | | 1.1 Overview of Industry 1.2 | 3 | | 1.2 Different types of services offered by BPO | 4 | | 1.3 Top players of Industry | 8 | | | | 2 | Overview of project | 9 | | 2.1. Literature review | 9 | | 2.2. Background of the study | 15 | | 2.3. Objective | 17 | | 2.4. Research Methodology | 17 |
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1: EMPLOYEE ACKNOWLEDGEMENT FORM I understand that this HR Manual provides vital information about Hindustan Composites Limited (HCL). If any of my queries are unanswered by this manual‚ I will consult the HR department for the same. It is rightly said that ’Nothing is constant except change.’ As the information‚ policies and benefits described here are subject to changes‚ I acknowledge that revisions to the handbook may occur over a period of time. I understand that revised information may
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[pic] ACKNOWLEDGEMENT The project report titled “Human Resource Policies” is done by me at Frontline complogic solutions‚ in partial fulfillment for the award of degree of Master of Business Management. I would like to thank Mrs. Nisha Nair‚ HR Manager of Frontline complogic solutions for providing me an opportunity to pursue my project work in the esteemed organization. I convey my sincere thanks to Sr. Y. Inyasamma‚ principal and Sr. P. Amrutha‚
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Managerial Competence within the Hospitality and Tourism Service Industries “Excellent reading and source of knowledge for researchers and business practitioners who deal with the issue of managing culturally diverse workforces in the domestic or international setting.” – Henri Jolles‚ European School of Management‚ France “A ground breaking research culminating in a new paradigm of managerial excellence on global managment” – Dr Willem Arthur Hamel‚ Chairman‚ Maximilian Press Publishing Company
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Group Assignment: Human Resources Development 1. Introduction The history of Vietnam Airlines (VNA) was started from January 1956‚ with only 5 airplanes. Vietnam Airlines has gone through the journey of development in order to become a popular and reliable airline in the region. In the period of 1976-1980 the Civil Air of Viet Nam became official member of International Civil Air Organization (ICAO)‚ called Viet Nam Civil Air. In more than 48 years‚ VNA has changed‚ developed‚ enlarged and improved
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FUNCTION I got an opportunity to interview Ms. Ranjani Srinivasan Manthri‚ Associate Manager Human Resources at Collabera‚ Bangalore. This is the set of questions and answers involved in our conversation. Q: What are the challenges faced by you‚ as a HR Manager? Ans: a) Providing the right support to the dynamic business b) Managing perceptions of employees c) At a ground level‚ managing the manager is a challenge in itself. Q: How do you overcome these challenges? Ans: Most of these challenges
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Case Study of IBM: Employee Training through E-Learning By Admin Tuesday‚ February 15‚ 2011 0 comments Tweet “E-learning is a technology area that often has both first-tier benefits‚ such as reduced travel costs‚ and second-tier benefits‚ such as increased employee performance that directly impacts profitability.” – Rebecca Wettemann‚ research director for Nucleus Research In 2002‚ the International Business Machines Corporation (IBM) was ranked fourth by the Training magazine on it’s “The
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Contemporary HR I chose to read the article‚ “Most Innovative Growth Companies 2014‚” from a Forbes magazine article. I then chose to focus my attention on Choice Hotels‚ which was highlighted in the article. Herve Humler is the President and Chief Operations Office of the Ritz-Carlton Hotel Company‚ which is one of the Choice Hotel chains. As one of the original founders‚ Mr. Humler helped create the Credo and Motto for which the company has been known for 30 years. It is a daily reminder
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research of the TDS geographic regions has determined that there is a correlation between level of compensation and sales‚ probably because higher compensation attracts and retains better people. (See our earlier problem set on selection utility and the role of Z in that formula.) After controlling for differences in regional opportunity (e.g.‚ local economic conditions)‚ you found a correlation coefficient of .28 between regional pay level and regional sales. (We will assume that adding sales does not
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1. Which of the following statements about common law is true? a) It is a wrongful act‚ damage‚ or injury done willfully. b) It is enacted by legislation c) It is found everywhere but is not backed by the EEOC d) It is based on a history of court decisions and customs. 2. Right to work laws allow states to: a) Establish emergency strike provision when a strike threatens public welfare b) Maintain a list of arbitrators to in contract settlement c) Pay less than federal minimum wages d)
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