A STUDY ON CONSUMER BUYING BEHAVIOUR OF MOBILE PHONES IN INDIA Synopsis of Introduction Consumer behavior refers to the mental and emotional process and the observable behavior of consumers during searching‚ purchasing and post consumption of a product or service. Consumer behavior involves study of how people buy‚ what they buy‚ when they buy and why they buy. It blends the elements from psychology‚ sociology‚ socio- psychology‚ anthropology and economics.
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factors – Interpersonal Behavior in Organizational Behavior Management. Interpersonal Behavior consists of Conflicts‚ Assertive Behavior‚ and Power & Politics which directly and indirectly impact on Organization to achieve its goal. Functional & Dysfunctional conflict exists within 4 levels such as Interpersonal‚ Intrapersonal‚ Inter-group & Intra-group in a organization. Any type of conflict may
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Behavior Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change 1 1. Introduction of Organizational Behavior Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves differences
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HERD BEHAVIOR- BANERJEE In the process of decision-making‚ people are influenced by others. This tendency of people is called as “herding” in social life. For example‚ if one of the person find any benefits from any resources then every one in the group try to gain benefit from same resource. As another example; if there was any negative news regarding a company then people immediately begin sell off shares of the stock. In other way if any good news about a company was reported in the news then
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Consumer Behaviour Exercise(D) Product Category: Mundane product costing less than Rs 100/- Product chosen by Consumer: Milk Packets (500ml) Conumer Name and Occupation: Mr. Varun Singh‚ Business strategist for a MNC Consumer age: 27 years Introduction The survey was conducted at Infinity Mall‚ Andheri with Mr. Varun Singh who works at a MNC as Business Strategist. The product chosen by Varun was 500 ml plastic milk packets as it is an important part of his daily life and routine. Consumption
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Workplace conflict is a specific type conflict that occurs in the workplace. Conflict can arise anywhere‚ anytime‚ by any given person. Workplaces are already stressful enough before conflict contributes to its share of stress. Long hours‚ hierarchical structure of the organization and unrealistic expectations are just a few of a dozen of factors that help shape the conflict that arises in the workplace. There are many different types of conflict that occur in the workplace. The five most common
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the theories‚ research and practices that allow a better understanding of human behavior in organizations. Topics include motivation and job satisfaction; decision making; group dynamics; work teams; leadership; communication; power‚ politics and conflict; organization culture‚ structure and design; impact of technology; management of work stress; organizational change and development; and career management. Analysis of organizational behavior problems by self assessments‚ case studies and simulations
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rQ1: Which design elements of the Volvo YCC are most valuable to female consumers? Volvo is a famous brand name of car which created most values element in their car design. There are four elements which are safety‚ quality‚ and environment and design (Volvo‚ 2011). In 2004‚ Volvo has come out with the ideas by focusing women consumer. So‚ Volvo corporation introduce the Your Concept Car (YCC) which the car will be design through women eyes. This concept had created by all female design team and
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INDUSTRIAL‚ INSTITUTIONAL‚ AND CONSUMER BUYING BEHAVIOUR BUSINESS BUYING BEHAVIOR AND BUYING PROCESS Buying behavior can be defined as the activities and decision process that involves in choosing between alternatives‚ procuring and using products and services The behavior of buyers is broadly categories into two types 1) Endogenous factor (These influence are need and motives‚ learning‚ attitude‚ personality and self-concept). 2) Exogenous factors (These factors are culture‚ reference
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providing services * adding value * regulatory agency * expertise * knowledge and skills * high standard of conduct and integrity * code of conduct 3. Ethics according to oxford The moral principle that governs a person’s behaviour or conduct of an activity 4. Morality according to oxford A set of principles concerning the difference between right and wrong 5. Law according to oxford A system of rules recognised by a country for governing the actions of its member &
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