Organizational Behaviour
Organizational Behavior
Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change
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1. Introduction of Organizational Behavior
Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves differences based on gender, race and ethnicity, age, and able-bodiedness. l The glass ceiling effect is a hidden barrier limiting advancement of women and minorities in organizations. l The contingency approach seeks ways to meet the needs of different management situations. l Organizations are collections of people working together to achieve a common purpose. l Intellectual capital is the sum total of knowledge, expertise, and energy available from organizational members. l Human resources are the people who do the work that helps organizations fulfill their missions. l Open systems transform human and material resource inputs into finished goods and services. l Managers are formally responsible for supporting the work efforts of other people.
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Organizational Behavior Today People at work in organizations today are part of a new era. The institutions of society and the people who make them work are challenged in many and very special ways. Society at large increasingly expects high performance and high quality of life to go hand-in-hand, considers ethics and social responsibility core values, respects the vast potential of demographic and cultural diversity among people, and accepts the imprint of a globalization on everyday living and organizational competitiveness. In this new era of work and organizations, the body of knowledge we call “organizational behavior”offers many insights of great value. WHAT IS ORGANIZATIONAL BEHAVIOR? Formally defined,
Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change
1
1. Introduction of Organizational Behavior
Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves differences based on gender, race and ethnicity, age, and able-bodiedness. l The glass ceiling effect is a hidden barrier limiting advancement of women and minorities in organizations. l The contingency approach seeks ways to meet the needs of different management situations. l Organizations are collections of people working together to achieve a common purpose. l Intellectual capital is the sum total of knowledge, expertise, and energy available from organizational members. l Human resources are the people who do the work that helps organizations fulfill their missions. l Open systems transform human and material resource inputs into finished goods and services. l Managers are formally responsible for supporting the work efforts of other people.
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Organizational Behavior Today People at work in organizations today are part of a new era. The institutions of society and the people who make them work are challenged in many and very special ways. Society at large increasingly expects high performance and high quality of life to go hand-in-hand, considers ethics and social responsibility core values, respects the vast potential of demographic and cultural diversity among people, and accepts the imprint of a globalization on everyday living and organizational competitiveness. In this new era of work and organizations, the body of knowledge we call “organizational behavior”offers many insights of great value. WHAT IS ORGANIZATIONAL BEHAVIOR? Formally defined,