creating a “memorial experience” for their customers starts with their employees. Ritz-Carlton invests in their employees to ensure that their people’s genuine care and focus is on their customers. The Ritz uses an array of strategies to fuel motivation that range from intrinsic motivators such as empowerment to extrinsic motivators like their fringe benefits and compensation packages. There is no coincidence that this service excellence organization won the Department of Commerce awarded the
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VALUE ADDED CHAIN IN DELL SUBMITTED BY: SIDDHARTHA DAS ROLL NO: 32 BATCH: PGDM (FM) 2010-12 SUBJECT: Project and Infrastructure Management: Financing‚ Implementation and Control Table of Contents Sl.No. | Description | Page No. | 1 | VALUE CHAIN ANALYSIS | 3 | 2 | VALUE CHAIN IN DELL | 4 | 3 | DIRECT SELLING STRATEGY OF DELL | 5 | 4 | COMPONENTS OF DIRECT SELLING STRATEGY | 6 | 5 | ADVANTAGES OF VALUE CHAIN OF DELL | 8 | 5.1 | CONCLUSION | 9 | CHAPTER-1 What is Value
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* CASE STUDY 4: MICHAEL DELL LEADERSHIP ORGANIZATIONS & MANAGEMENT LECTURER: NORZAN BINTI ABDULLAH *Trait theory of leadership *Dominant traits that Michael Dell possesses *transformational leadership *4 I’s of Transformational Leadership *Types of Powers *Michael Dell’s Power *Contents *Q1. Apply the Trait theory of leadership‚ identify and describe the dominant traits that Michael Dell possesses? *The trait theory of leadership is a theory based on the personality traits and characteristics
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Motivation Larry Page and Sergey Brin‚ the founders of Google Inc.‚ did not want to apply the traditional culture of corporation based on extrinsic rewards system only and where employees are stuck in a cubicle for hours without sharing ideas or experiences. As the traditional “Do a great job and you will be recompensed with a increment in your salary”. Larry Page and Sergey Brin‚ wanted to create something more‚ an innovative culture in which Human Resources will be call “People operations”‚
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Role of Non Monetary factors in Employee motivation. II. NON MONETARY FACTORS: Status or job title: By providing a higher status or designations the employee must be motivated. Employees prefer and proud of higher designations. Appreciation and recognition: Employees must be appreciated for their services. The praise should not come from immediate superior but also from higher authorities. Delegation of authority: Delegation of authority motivates a subordinate to perform the
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their needs on one hand and to accomplish the organisation’s objectives on the other hand. Motivation is therefore seen worldwide as an inevitable panacea for increase productivity not only in the industrial or social setting but also in the institutions of higher learning. Psychologist‚ sociologist‚ anthropologist and management experts have propounded relevant theories buttressing the significance of motivation. Abraham Maslow (1954)1 in his hierarchy of needs theory opinion‚ “that an individual have
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marketing opporunities & MARKETING MIX ASSIGNMENT LENOVO VS DELL BRANDS: Lenovo：The company was founded in 1984 by a group of eleven engineers‚ headed by Liu Chuanzhi‚ in Beijing. This company had become the biggest PC manufacturer of domestic and distributed third party products through its wholesale business. Today，these two companies lenovo and IBM are united under the Lenovo name. With Lenovo’s landmark acquisition of IBM’s Personal
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10/28/2010 | | Dell Co. Marketing Plan | C.E.O Patrick Eversull C.F.O. Anthony Chapman C.O.O. Thomas Jackson President of Tactics Stephen Miclette C.E.O Patrick Eversull C.F.O. Anthony Chapman C.O.O. Thomas Jackson President of Tactics Stephen Miclette Executive Summary For many years the Dell Corporation has been the fastest growing entity in the computer industry and is considered a pioneer in direct marketing. With the Pc industry being such a unique industry with its super
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Motivation Motivation Definition Motivation can be defined as the process that accounts for an individual’s intensity‚ direction‚ and persistence of effort toward attaining a goal.11 Intensity is concerned with how hard a person tries. The effort has to be channelled in a direction that benefits the organization. Persistence is a measure of how long people can maintain their effort. There are two major categories of motivation theories (1) Content theories and (2) Process theories. Content
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Employee Motivation‚ Recognition‚ Rewards‚ and Retention: Kicking It Up a Notch! By Demetrice Branch W eaver employs more than 400 team members at offices in Austin‚ Dallas‚ Fort Worth‚ Houston‚ Midland‚ Odessa‚ and San Antonio‚ Texas. Operating offices in disparate geographical areas presents challenges in establishing unified practices across all locations. Moreover‚ business expansion fueled by acquisitions and organic growth presents challenges in maintaining an atmosphere where employees
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