Six Sigma Some say‚ Robert Galvin invented Six Sigma in the 1880’s‚ instead‚ he applied methodologies that had been available since the 1920’s developed by luminaries such as: Shewhart‚ Deming‚ Juran‚ Ishikawa‚ Ohno‚ Shingo‚ Taguchi‚ and Shainin. The idea behind Six Sigma is you can measure how many defects you have in a process‚ you can systematically figure out how to eliminate them and as close to zero defects as possible. We use this highly disciplined Six Sigma process to help us focus
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CLICK TO DOWNLOAD BSOP 588 Final Exam 1. (TCO E) Suggested reasons why many customer satisfaction efforts fail include all of the following EXCEPT: 2. (TCO D) The Six-Sigma problem solving approach contains the phases of: 3. (TCO C) Terms such as “kanban”‚ “single minute exchange of dies”‚ and “visual controls” are most closely associated with: 4. (TCO C) Poka-yoke focuses on two aspects: 5. (TCO B) _____ measures are generally tracked by senior leadership to gauge overall organizational
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-Quality improvement awards such as: Malcolm Baldridge Deming Award European Quality Award Rajiv Gandhi National Quality Award Etc. Area of Contribution of Quality Gurus Statistical -Gauss -Pareto -Shewhart -Fisher Management -Juran -Crossby -Feigembaum Execution -Deming -Taguchi PDSA TQM Implementation Shewhart originally developed the Plan‚ Do‚ Check‚ Act (PDCA) cycle and later on Deming modified it as PDSA cycle or Plan‚ Do‚ Study‚ Act. Plan
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------------------------------------------------- Kaoru Ishikawa From Wikipedia‚ the free encyclopedia Kaoru Ishikawa | Born | July 13‚ 1915 Tokyo‚ Japan | Died | April 16‚ 1989 (aged 73) | Citizenship | Japan | Fields | quality‚ chemical engineering | Institutions | University of Tokyo‚ Musashi Institute of Technology | Alma mater | University of Tokyo | Known for | Ishikawa diagram‚ quality circle | Notable awards | Walter A. Shewhart Medal‚ Order of the Sacred Treasures |
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the lack of voice in their work that "Taylorism" gave them. Quality and productivity declined when his principles were simplistically instituted. Modern management theorists‚ such as Edward Deming‚ often credit Taylor‚ however‚ with generating the principles upon which they act. Others‚ such as Juran‚ though‚
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75 Books that Made Management Managerial Pre-History The Art of War (500 BC) Sun Tzu The Prince (1500) Nicolo Machiavelli The Wealth of Nations (1776) Adam Smith On War (1831) Karl von Clausewitz On Machinery & Manufactures (1832) Charles Babbage 1900 - 1929 The Principles of Scientific Management (1911) Frederick W. Taylor Motion Study (1911) Frank Gilbreth General and Industrial Management (1916) Henri Fayol My Life and Work (1923) Henry Ford The Thirties Onward Industry (1931) James
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Roles & Professionalism By Ezer Yeboah-Boateng 1Quote of the Week??//** Working together for the common good of society… 2Outline Introduction Roles of Engineers Engineers & the Environment Engineers as Professionals Engineers Today 3Books & Resources Engineering & Social Justice‚ by Donna Riley‚ 2008; Morgan & Claypool Publishers. Bridging the Gap Between Engineering & the Global World: A Case Study of the Coconut (Coir) Fiber Industry in Kerala
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TRADE-OFFS The concept of trade-offs is a basic principle in economics that arises from the idea that resources are scarce. As a general principle‚ trade-off analysis shows that for a given set of resources and technology‚ to obtain more of a desirable outcome of a system‚ less of another desirable outcome is obtained (Stoorvogel et al.‚ 2004a). Although there can be win–win outcomes in two dimensions‚ even such a win–win must come at the expense of some other desired attribute. This concept is
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Influence Competitiveness 4 Cost of Poor Quality 5 How Poor Quality Affects Competitiveness 5 Causes of Poor Quality 6 Man 6 Material 6 Machine 6 Management 6 Method 6 Environment 6 Case on Quality Failure 7 Quality Guru: Joseph Juran 8 Quality Failure 8 Toyota’s Recalls 8 Toyota’s Response 9 Implementation of Juran’s Teaching in Toyota 9 Quality Improvement 9 Quality Control 10 Methods to Overcome Poor Quality: Purpose and Usefulness 11 PDCA cycle 11 Benchmarking
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California State university Dominguez Hills The Hoshin Kanri Process Strategy Tool for Process Improvement Steve A Campbell Professor Kim Niles April 13‚ 2014 QAS 450 Abstract The author’s purpose is to demonstrate how Hoshin planning can be used as a solid Quality strategic management tool in directing focus towards the best process improvement projects for businesses. Hoshin ensures that precious assets and effective tools are being applied where they will provide the upmost benefit
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