"Describe how best to respond to complaints from service users other practitioners and the family of service users" Essays and Research Papers

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    Mattress and Service User

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    and physiology of the skin in relation to pressure area care 1.1 Describe the anatomy and physiology of the skin in relation to skin breakdown and the development of pressure sores Skin is the largest organ of the body and can be damaged easily. Pressure sores can happen when there is a constant deficiency of blood to the tissues over an area. The most commonly affected areas include ankles‚ sacrum area‚ buttocks‚ hip and other bony areas of the body. 1.2 Identify pressure sites of the body

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    CU2941 Use and Development Systems that Promote Communication Case Study Evaluate your current communication methods and how you feel they could be improved‚ focusing on the four outcomes on the guidance notes for this unit. Worksheet 3 will help you identify your existing communication methods. Please ensure you include all of the assessment criteria some of which will have already have been covered by the worksheets. Your case study needs to reflect your actual work settings and you will

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    EMPOWERING SERVICE USERS

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    EMPOWERING SERVICE USERS IN HEALTH AND SOCIAL CARE Influence of current legislations and sector skills on organisational practices and policies maximisation and promotion of service users rights Social and care workers operate in a variety of organisational arrangement‚ that includes government legislations making it essential for every professional in health and social care settings to be well acquainted with the requirements set up by government bureaucracies. The knowledge of these legislations

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    EMPLOYER RIGHTS AND RESPONSIBILITIES WORKBOOK. Task 1. 1.1 Equal opportunity: Equal and fair treatment‚ ensuring that people have equal access to opportunities and that the diversity of the work forces in value. * Equal Pay Act 1970 and its implementation Act 1975: to insure that men and woman would receive the same pay and conditions. * Sex Discrimination Act 1995 and Regulation 2003: to insure that men and woman are treated equally and fairly at workplace. * Disability Discrimination

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    Person and Service Users

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    Unit 1 Roles‚ responsibilities and relationships in lifelong learning M/503/1229 Answer 1 As a trainer of many subjects‚ I must ensure that my own knowledge of the various legislation and regulatory requirements and codes of practice are current and up to date‚ which are often subject to change‚ in order that the information relayed to the candidates is correct. There are several key pieces of legislation that are paramount to the subjects I teach‚ Health and Safety at Work Act 1974

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    Healthier Service Users

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    workers must happier and healthier service user. To be sure the service user is always at the centre of care‚ health care professionals need to be able to understand how it feels to be in the service user’s position‚ using those services. Also‚ the service user has to be involved in all levels of their care and development to always make the patient feel like the main priority. Allowing service users to make their own decisions is a large part of service user centred care as they would feel more

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    methods that meet an individual’s communication needs‚ wishes and preferences. 3. Show how and when to seek advice about communication. It is always important to find out about each individual’s particular communication and language needs‚ wishes and preferences. Effective communication happens when the right method is used to send a message‚ so it can be received and understood. Health and social care practitioners need to know about a range of communication methods. They should also be skilled at

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    Social Work and Service User

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    were service users who unable to talk can let us know how they feel. We can express our feelings in the way we move or the expression on our faces. The way we can express our feelings with the way we use expressions on our faces can let us know if the service user is the following: * Happy * Upset * If they are in pain * If they need anything * If there hungry So expressing their feelings is very important for us to be able to give the best care possible. 1.2 Explain how effective

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    delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice‚ our organisational policies and procedures and also Legislations and Acts‚ all of which set out the standards I am to follow. The GSCC regulates and controls the training and conduct of care workers and their employers and has a code of conduct which each are expected to adhere to. The care worker should * Protect the rights and promote the interests of service users and

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    inclusion‚ whether dealing with service users directly or indirectly. This can be done in the following ways: Dignity and respect – respect individual’s need for privacy and dignity in the way that service is provided and the way that information is handled. Treat service users with tolerance and have a non-judgemental attitude Information and Communication – providing information in different formats for example large print‚ Braille‚ video‚ tape‚ total communication‚ other languages‚ providing an

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