Post graduate Diploma in Human Resources. TITLE : Motivating and rewarding employees Introduction to Motivation At one time‚ employees were considered just another input into the production of goods and services. What perhaps changed this way of thinking about employees was research‚ referred to as the Hawthorne Studies‚ conducted by Elton Mayo from 1924 to 1932 (Dickson‚ 1973). This study found employees are not motivated solely by money and employee behavior is linked to their attitudes
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Author Name: Tutor: Title: Employee Motivation in the Hotel Industry Background and Problem: Reading into the performance of some hotels and going through the multiple advertisements they place repeatedly in magazines‚ boasting about the quality of service they provide. It left me wondering what is so especial about these hotels‚ that is different from the so many others‚ what keeps employees so motivated that they go beyond their call of duty to provide services to the customers. With this in mind
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Motivation and Rewards System GROUP III Motivation through Equity‚ Expectancy and Goal Setting Three Cognitive Theories of Work Motivation 1. Adams’s Equity Theory is a model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationship and based on Cognitive Dissonance Theory. 2. Expectancy Theory Holds that people are motivated to behave in ways that produce desired combinations of expected outcomes What an individual is
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The reward system that exists in any given workplace is affected by physiological needs‚ psychological needs as well as social needs in different ways. For instance‚ physiological needs are the most fundamental needs for human and they include air‚ food‚ water and sleep. The reward system in the workplace is influenced by all these needs because they must be considered. Employees may be given food‚ water‚ clean air and places to sleep as part of rewarding them. Similarly‚ psychological needs have
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relationships‚ costs and rewards play an influential role in our decision making process‚ where we determine whether we are going to continue engaging in a relationship or choose to terminate it‚ as explained in Doctor Lobel’s lecture on close relationships. This is a component of the social exchange theory that suggests humans are rational beings who evaluate each of their relationship’s worth based on an analysis of benefits and disadvantages. In the bigger picture‚ the theory of a cost-reward system involves
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that are set and agreed globally as the rewards that come with employment. Employees expect to be compensated well for the work that they do as per the agreed contract of employment. However‚ there is a challenge in coming up with a compensation package that can be termed as ethical because of the differences in attitude of people and diverse cultures within the organizations and believes. For instance‚ can we say that it is ethical to deny the contract employees certain benefits like health insurance
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to a destination chosen for any of a number of reasons. Although the question of what motivates tourists to travel is not an easy one to describe and understand‚ there are other factors which help break down the complexity of this question. In order to understand exactly why tourists feel the need to travel‚ it is ideal to understand why it is important for tourist destinations and companies to know what motivates tourists and to determine their market respectively‚ the techniques and theories used
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with an hour. Show great customer service with doctors‚ laboratory technician and eyeglass frames in store locations. In this case study characteristics of LensCrafters will be reviewed on many levels. The topics of chose range from Customer Benefit Package (CBP)‚ strategy and competitive priorities‚ service delivery system design‚ and service encounter design. In the readings below‚ the write has developed an analogy on LensCrafters. The analogy is based on LensCrafters’ case study from textbook and
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Describe a country you would like to visit. Madagascar is an island in the Indian Ocean‚ it belong to southern Africa. This country is a green gem in the Indian Ocean. Madagascar is very charming. It has wood carvings‚ strange animals‚ and lots of sapphires. Wood carving is a sign and symbol of this country and the nation’s culture and history (Heale‚ Abdul‚ 2008). There are known locally as the “holy wood”‚ this kind of wood is hard and heavy‚ and the texture is black and white (Ashamu et‚ al
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Motivating Employees Motivating Employees If you want a successful company‚ you need to understand the important role that your employees play in any activity. Many times‚ as an employer‚ we forget the importance of understanding employees’ needs and want to be able to keep an atmosphere with motivated employees. When I think about motivation‚ I think about the reason that initiates‚ guides‚ and maintains people to keep reaching for their goals. Without motivation
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