Motivation for Employees
ABSTRACT
Author Name:
Tutor:
Title: Employee Motivation in the Hotel Industry
Background and Problem: Reading into the performance of some hotels and going through the multiple advertisements they place repeatedly in magazines, boasting about the quality of service they provide. It left me wondering what is so especial about these hotels, that is different from the so many others, what keeps employees so motivated that they go beyond their call of duty to provide services to the customers. With this in mind I wanted to examine why employee motivation is such a critical factor for the success of the hospitality industry. What are these motivational factors are some of them more important than others, what is the correct mix of these factors. How did we come to realize the importance of these factors? What great minds and efforts contributed to the identification and realization of such critical factors? Most importantly what happens in the absence of these motivational factors?
Purpose: The purpose of the study is to get an insight into the various motivational factors that are in play in the work lives of employees of the hospitality industry
Methodology and Delimitations: This study is based on two approaches. One of them is the qualitative approach based on various interviews, and the other approach is the qualitative one conducted through a survey.
Results and conclusions:
Key Words: Hospitality Industry, attrition, Absenteesim, Motivation, Employee Morale, fringe Benefits, On the Job Training, Union
DISPOSITION
The disposition of the thesis is provided below in simple and easy to understand manner. The construction of this disposition is based on the research in various literature sources. I believe it would represent the approach taken in conducting this study in a logical manner. Methodology | The paper would present the methodology adopted and the approach used in the research process | Theoretical frame of reference | The brief
Author Name:
Tutor:
Title: Employee Motivation in the Hotel Industry
Background and Problem: Reading into the performance of some hotels and going through the multiple advertisements they place repeatedly in magazines, boasting about the quality of service they provide. It left me wondering what is so especial about these hotels, that is different from the so many others, what keeps employees so motivated that they go beyond their call of duty to provide services to the customers. With this in mind I wanted to examine why employee motivation is such a critical factor for the success of the hospitality industry. What are these motivational factors are some of them more important than others, what is the correct mix of these factors. How did we come to realize the importance of these factors? What great minds and efforts contributed to the identification and realization of such critical factors? Most importantly what happens in the absence of these motivational factors?
Purpose: The purpose of the study is to get an insight into the various motivational factors that are in play in the work lives of employees of the hospitality industry
Methodology and Delimitations: This study is based on two approaches. One of them is the qualitative approach based on various interviews, and the other approach is the qualitative one conducted through a survey.
Results and conclusions:
Key Words: Hospitality Industry, attrition, Absenteesim, Motivation, Employee Morale, fringe Benefits, On the Job Training, Union
DISPOSITION
The disposition of the thesis is provided below in simple and easy to understand manner. The construction of this disposition is based on the research in various literature sources. I believe it would represent the approach taken in conducting this study in a logical manner. Methodology | The paper would present the methodology adopted and the approach used in the research process | Theoretical frame of reference | The brief