assignment will define communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender and the
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assessment is a plan put in place to reduce the risk of harm occurring‚ it aims to identify potential risks to the health‚ safety or security of a care practitioner. Risk assessments have to be held under the health and safety at work act and Management of Health and Safety Regulations 1999. It is a lawful document and if not carried out care organisations can face prosecution. The HSE (health and safety executive) can request risk assessments at any time to make sure they are being done and are up to
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patterns and trends in health and illness among different social groupings. Introduction There are many ways to measure patterns of ill health; these include mortality‚ morbidity‚ health events‚ disease incidence‚ disease prevalence and health surveillance. These are; Morbidity Rates is how many individuals suffer from the disease at a given time. Mortality Rates is how many individuals die from suffering from the disease and health events individuals being aware of health issues such as the NHS
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planning possible both in terms of the staffing levels and the skill base of a staff team. Service Users get used to regular staff members and if they have to change half way through their care‚ then that can affect their improvement and can be very upsetting for the Service User. I work in mental health and if my clients have to change their support worker then they clamp up because they feel they have to relive their life time experiences all over again and this makes them feel that they just
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Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs‚ wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes
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Text messaging is another form of communication that help communication to be effective in health and social care settings. However‚ in health and social care setting‚ service providers tend to send lots of reminding text messages via email to remind service users about their appointment with the doctor or the nurses. In the event of text messaging‚ health and social care professionals can use it in the context of both 1-1 and group. So‚ this could be between colleagues and between professional and
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Contexts of communication One-to-one communication Group communication Informal communication Formal communication One-to-one communication When conversing with people you don’t know well‚ it is very important to create a good atmosphere. You need to make the other person feel relaxed and happy to talk to you. There will need to be some sort of relationship established before someone will feel comfortable to talk to you about their personal issues. For example in a profession
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Name: ID: Module: Developing Counselling Skills in Health and Social Care Contents Introduction In any health and social care setting‚ employees at all levels will be required to listen to patients‚ clients‚ their friends and relatives expressing their views‚ concerns and emotions. These can be complex and sometimes difficult interactions; therefore it is important that employees have the skills and necessary professional boundaries
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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date: HEALTH & SOCIAL CARE REBECCA SMITH MTG BTEC EXTENDED NATIONAL DIPLOMA HEALTH AND SOCIAL CARE (CORE UNIT) Unit 1: Developing Effective Communication and Interpersonal Skills Diana McCloskey w/c 8.9.14 Formative feedback: Date: w/c19.11.14 Summative assessment: Date: w/c 24.11.14 Final Grade: Points: Please read this assignment brief carefully and follow the tasks: INTRODUCTION/SCENARIO This unit aims to help you to understand effective communication‚ the barriers
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