One of the most commonly cited disadvantages of CRM is that it can lead to dehumanization in sales processes. Instead of learning from firsthand experience which services and products clients prefer‚ salespeople access information digitally stored in databases. Some professionals believe that selling is most effective when sales professionals are able to appeal to clients at a visceral level. Some critics point to the the technical disadvantages of customer relationship management. In most cases
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Managing Change in Organisations ASSESSMENT NO: 1 OF 1 FOR THIS UNIT Full Name: RAHUL DESHMUKH 4 Intake: October’ 2008 Date issued: ____________ Date due: February 13‚ 2009 Date submitted: June 01‚ 2009 Assessor(s):_______________________________________ Learning Outcomes: 1‚ 2‚ 3 Unit outcomes Outcome Evidence for the criteria Feedback Assessor’s decision Internal Verification 1 Explore the background to change affecting the current organisation (2.1) • discuss
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The Internal Organisation of Business Marks and Spencers Marks and Spencers is the first business I am going to write about in terms or organisational structure and strategic plans. Marks and Spencer is one of the best known high street retailers in the UK. It has over 450 stores and employs over 65‚000 people. It also operates overseas. An organisational structure is the way the business is run‚ the way the workers are arranged in the business. They are in a hierarchy that is structured in layers
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Change is essential to organizations especially in times when the environment around the organization is volatile or when in a new environment. Change usually affects three characteristics of an organization. These being individuals working in the organization‚ culture and processes. An organization can use strategic change approach to implement change in the organization or use tactical change approach. Tactical change approach is often used when the change envisioned is only short term.in this
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ORGANIZATIONAL POLITICS BLACK OR WHITE? There has been endless discussions on political nature of work life but very little has been talked and explored about the politics itself. The strong capabilities of politics can neither be ignored and nor can be denied. And such greatly impactful things can’t have only one direction to it. They have to benefit and create loss both at the same time. But given a fact that there exist some factors that can directly or indirectly influences politics into a
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Langevin 1 ! Kristopher Langevin Miss Strom ENG3U January 14‚ 2014 Evolving Disadvantages The world is constantly evolving and changing‚ different chapters in the world’s history brings on a new set of inventions‚ subsequent consequences and difficulties. From the machine age of the 1800’s‚ to the post war era and now the information age‚ each chapter creates a new set of challenges to overcome. Some technology advances have affected entire countries‚ for instance‚ recent technological
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he/she wants to study. There are two choices on how one can attain education. It is through attending schools or homeschooling. Homeschooling is the process of studying in your own home. Despite the many benefits of homeschooling‚ there are some disadvantages to it. The amount of sacrifice of a person can affect him/her physically‚ emotionally‚ and financially. How would you think a child gain friends if he/she is homeschooled? We must know that homeschooling affects a student’s development of social
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Introduction The management and organizational approaches that are used by various firms play a critical role in their performance. The adopted management approach is important due to the fact that it determines the efficiency with which activities are performed. The organizational structure of the firm on the other hand determines the delegation and application of authority. The organizational structure is developed by the management. The structure facilitates effective interaction among employees
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Organisational Conflicts Explain the term “Organisational Conflicts” and its types. Why conflicts arise? * According to Robbins‚ Conflict is a process that begins when one party perceives that another party has negatively affected‚ or is about to negatively affects‚ something that the 1st party cares about. * Similarly‚ Greenberg and Baron define conflict as a process in which one party perceives that another party has taken or will take actions that are incompatible with one’s own interests
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Define personality .What do you understand by personality trait? Different people carry different personalities which differentiates one from another. Based on this fact‚ explain the personalities of the following people and which theory you can relate to their personalities: (a) Narendra Modi; (b) Mother Teresa; (c) A P J Abdul Kalam; (d) Sachin Tendulkar Personality:- Personality can be defined as consistency in a person’s way of being — that is‚ long-term consistency in their particular ways
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