VALUE ADDED SERVICE FEATURES Appendix Y Click on the section that you are interested in 1 ABOUT THIS appendix 4 2 BASIC SERVICES 5 2.1 Caller ID 5 2.2 Call Waiting 6 2.3 Group Call 6 2.4 Optus 124YES (124 937) 8 2.5 Me2U 9 2.6 Rollover 11 2.7 SMS Usage Alerts 13 3 MESSAGING SERVICES 15 3.1 Optus SMS 15 3.2 Optus Group SMS 17 3.3 SMS 2 Email 19 3.4 Optus Web SMS 21 3.5 SMS Chat – EFFECTIVE 21 JANUARY 2011‚ SMS GAMES WILL NO LONGER BE AVAILABLE 24 3.6
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My essay analyses 4 inportant texts‚all including the main and reocurring theme of coming of age. These texts are The help by Tate Taylor‚ Juno by jason Reitman‚ Catcher in the Rye by J.D Salinger and Into the Wild by Jon Krakaeur. There comes a point in everyones lives where they are no longer children‚ but aduldts. This trasnformation of the body and mind is often referred to as the ’coming of age’‚ or growing up. The timing of this event is different for everybody‚ seeing as everyone is an individual
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Q4. What criteria must be met if firms are to achieve a competitive advantage through their employees? Organizations which have happy employees have the upper hand on their competitors. An organization’s success depends on KSA (knowledge‚ skills‚ and abilities) of employees‚ as they help to establish a set of capabilities that distinguishes a firm from its rivals‚ which is to gain a competitive advantage. A firm can achieve a stable competitive advantage through talented employee in case if they
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A. Introduction The generation today is used to constantly adapting to change faster than the blink of an eye. It is inevitable that employees easily get bored and instead of investing in their jobs to make a career of themselves‚ they often see jobs merely as projects or assignments that are yet to be checked off of one’s to-do list. And like any other task‚ once completed‚ they would move on to the next. One of the crucial challenges that the corporate world is facing these days is not about
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Matthew Christensen History C Thorton 15 February 2013 Cuts Costs * Decreasing overhead through outsourcing is a valuable resource for Nike. Cutting costs by employing workers at a reduced rate or paying less for plant operation allows Nike to invest the additional profits into other areas of the business such as advertising‚ thereby increasing the potential for company growth. In addition‚ decreased operational costs are more likely to attract and retain company investors because more money
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The Importance of Courteous Customer Service So how do you practise courteous customer service? First‚ determine the needs of your customers. By needs‚ we refer not only to the needs that they will pay you for but to any need that will provide them convenience while under your care. Just take for example when you are going to a hotel. When you rent a hotel room‚ you primarily pay for the room‚ water and electricity or even food. However‚ the best hotels in the world are not renowned only for
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Complete the table below by providing an example of poor customer service for each of the three sectors and then describe the implications of this poor customer service. Organisation type | Example of poor customer service | Implications of poor customer service | Commercial organisations(Morrisons) | I always shopped at Morrisons even after the revamp. The fresh prepared fruit had gone up from £1 to £1.25 and the ‘restaurant pizzas’ were 3 for £2: 50 the week before‚ but are now 3 for £ 3
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OF SOCIAL AND APPLIED SCIENCES DEPARTMENT OF BUSINESS & ECONOMICS Master Research Proposal Improving Customer Service Quality in 4-5 Star Hotels in North Cyprus Student Name - Asif HUSSAIN Supervisor Prof. Dr. ERDAL TURKAN Email: asif_del04@yahoo.com Address:13‚Kucuk Medrese sokak Lefkosa 27-01-2011 1. Title: Improving customer service quality in 4-5 Star Hotels in North Cyprus 2. Background This research will focus on an additive exploration
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While there have been various new children added to the cast of “When Calls the Heart” this season‚ there are those few children who have been a thriving part of the cast since season one. It is remarkable to realize that one such actress is Gracyn Shinyei. At the age of nine‚ she has already won multiple awards (including young artist’s awards‚ award for excellence‚ etc.)‚ and it seems as though her star is definitely on the rapid ascent. I was honored to speak with her recently‚ and we discussed
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accommodate time-sensitive shipments such as medicines‚ computer parts and electronics. In August of 1971 following a stint in the military‚ Smith bought a controlling interest in Arkansas Aviation Sales‚ located in Little Rock. While operating his new firm‚ Smith identified the tremendous difficulty in getting packages and other airfreight delivered within one to two days. This dilemma motivated him to undertake research on how to resolve the inefficient distribution system. In an interview with Fortune
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