Table of Contents Introduction 1 Sony 1 Sony Store 3 Methodology 4 Interview with Sony Store Executive 4 Interview with Sony Care Executive 5 Interview with Sony Technical Department Executive 6 The operation of Sony Store After-sales Service 6 Diagnosis 7 Congruence model of Nadler/Tushman 8 Organisational diagnosis 9 Input 9 Output / Problems derived from diagnoses 11 Objectives 12 Recommended Implementation Action: "SONY Store +" Programme 12 Further Implementation
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FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT Mr. Noel Teves GROUP IV: Haycey Oliveros Showbe Enot Jhane Estremadora Kevin Alfonso Cesar Valencia III (Not Available) References: http://www.authorstream.com www.google.com.ph MANAGING COMPENSATION Compensation A total amount of the monetary and non-monetary pay provided to an employee by an employer in return of work performed as required. Pay is a statement of an employee’s worth by an employer. Pay is a perception
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DuBrin A.J.‚ 2008‚ Essentials of Management‚ 8th edition‚ South-Western Cengage Learning‚ Mason‚ USA. 2. Heery‚ E & Noon‚ M 2001‚ Human Resource Management‚ 1st edition‚ Oxford University Press‚ USA. 3. Sherman‚ A & Colander‚ G &Snell‚ S 1998‚ Managing Human Resources‚11th edition‚ South-Western Collage Publishing‚ Cincinnati‚ Ohio‚ USA. 4. CIPD‚ 2010. Pay and reward: an overview. [on line] Available at: http://www.cipd.co.uk/subjects/pay/general/payrewrdovw.htm [Accessed 20 October 2010] 5.
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Managing people re-do Introduction Training and development refers to the practice of learning opportunities to employees to inspire‚ challenge‚ and motivate them to perform the functions of their position to the best of their ability and within standards. Training and development activities provide all involved system of care parties with the tools they need to develop professionally‚ increase their knowledge‚ effectively work with families‚ and build their capacity to perform the tasks associated
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References: * 3.2 Books * Clegg (2008) ‚ Managing and Organisations: An Introduction to Theory And Practice * Gudergan et al(2005) * Knights‚ D * Lampel and Bhalla (2007) * Shin (2005) * Schein’s(1985) ‚ Organisational Culture and Leadership‚ ISBN 1-55542-487-2 *
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(2009)‚ “An extension of technology acceptance model: Analysis of the adoption of mobile data services in China”. CA Holz (2008)‚ “China’s Economic Growth 1978-2025: What We Know Today about China’s Economic Growth Tomorrow”. MN Kiggundu (2002)‚ “Managing globalization in developing countries and transition economies: building capacities for a changing world”. S Yusuf (2001)‚ “Development issues: settled and open”. GW Skelton (2005)‚ “Mobile commerce application development”. P Kotler‚ R Berger (2010)
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In the case study Nike: Managing Ethical Missteps and Seizing Opportunity‚ we explore the story of Nike: the world’s leading seller of athletic wear. As some may know and others may not‚ Nike was actually started (similar to FedEx by Fred Smith) from a college paper by Phil Knight which conceptualized importing athletic shoes from Japan into the United States. In 1964‚ Knight teamed up with a colleague and launched Blue Ribbon Sports‚ a distributor of Japanese athletic shoes which also marketed its
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service for HR departments other than recommitment. Their sole business is to help business’s manage change mostly due to downsizing. They will have to come up with a new business strategy or downsize themselves. Right seems to have found a market of helping people manage the change that has occurred since the 80’s‚ and not to say it won’t continue in business‚ but they are in the business of change‚ so they need a strong back-up plan; a way to restructure. 2. What conflicts do you see between
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that leaves dignity intact. People should have a chance to tell their stories of pain and oppression. The "truth-telling" that occurred in South Africa‚ for example‚ allowed both black and white citizens to express some of their emotions and begin to change their shared
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Guidelines for a doctoral thesis dissertation proposal Department of Management University of Lausanne Faculty of Business and Economics Note that this thesis proposal is not totally binding. We offer courses in the first two year of the PhD program‚ and we expect these courses to have an impact on what you will ultimately study. So‚ this thesis proposal is not a full-blown commitment to a certain topic. However‚ what interests us is to know whether you have done sufficient work‚ have the
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