FreshDirect Case Study Jeffrey Nash COMPANY NAME/WEBSITE/INDUSTRY FreshDirect/www.freshdirect.com/Online grocery store BACKGROUND/HISTORY FreshDirect is an online grocery store that launched in 2001 offering shopping and delivery service to more than 300 zip codes in the New York tri state area. The company’s current CEO is Jason Ackerman‚ who is also one of its cofounders along with Joseph Fedele. In 2010 FreshDirect reported revenue of more than $250 million an increase of $20 million
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Strategy and Operations: FreshDirect * Visit freshdirect.com and type 10012 for zip-code. * What is FreshDirect’s business concept/strategy? Value proposition to customers? * How well have earlier online grocery stores performed? * Is FreshDirect successful? * If so‚ what are the reasons for its success? * “…Webvan’s founders erroneously thought… a competitive advantage simply by being Internet based. * From experience‚ Mr. Ackerman can say the Web itself confers no
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Case Summary FreshDirect is the largest online grocery firm in the New York market‚ and one of the largest in the country. With more than 250‚000 customers ordering over 8‚500 products every day‚ the company faced severe logistics and management decision making issues. To solve these issues‚ FreshDirect adopted a comprehensive enterprise data base system from SAP which utilized a number of business intelligence applications to track orders and customers. SAP AG is a German multinational software corporation
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People may wonder how effective characterization is so important in a novel. Characterization is highly vital in a novel because it’s what builds up the characters in the story. Without effective characterization‚ readers aren’t able to receive a vivid image of the characters in the novel. Characterization also helps people get engaged with the novel. Three polarizing characters like Vera Claythorne‚ Philip Lombard‚ and General Macarthur from Agatha Christie’s novel‚ And Then There Were None exemplify
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In MacBeth‚ Shakespeare uses characterization to stress that like MacDuff‚ a good leader puts their citizens first. Even though at the beginning of the play MacBeth was considered honorable and brave in the war‚ throughout the story his actions immersed him in unbearable guilt and caused him to be self-absorbed in power. MacBeth said himself that “Things bad begun make strong themselves by ill” (Shakespeare III.ii 55). MacBeth knows murdering his way to status was morally wrong‚ but he cannot stop
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Bibliography: Craig Fleisher and Babette Bensoussan: "Business and Competitive Analysis: Effective Application of New and Classic Methods." FT Press‚ 2007. Don E. Schullz‚ Stanley I. Tannenbaum‚ Robert F. Lauterborn(1993)“Integrated Marketing Communications‚”NTC Business Books‚ a division of NTC Publishing Group.
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customer value‚ satisfaction‚ and loyalty? 2. What is the lifetime value of a customer‚ and why is it important to marketers? 3. How can companies cultivate strong customer relationships? 4. What is the role of database marketing in customer relationship management? MARKETING MANAGEMENT AT RITZ-CARLTON The Ritz-Carlton hotel chain‚ owned by Marriott International‚ is known throughout the world for its singular focus on providing exceptional service and luxurious amenities. This customer-centered
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1. Discuss the marketing concept/ A concept is the overall idea or structure of something and marketing is how a product is moved through a channel to reach its target consumer. A marketing concept embraces the philosophy that good marketing strategy always has the needs and wants of the target marketin mind. Marketing concepts are formed as creative approaches to the problem of how to get a product needed and desired by a group of consumers to be selected and purchased by this group. The crux of
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Task 1 What is marketing? What does the term marketing mean? Many people think of marketing only as selling and advertising. And no wonder‚ for every day we are bombarded with television commercials ‚newspaper ads‚ direct mail campaigns‚ Internet pitches and sales calls. Although they are important‚ they are only two of many marketing functions and are often not the most important ones. Today‚ marketing must be understood not in the old sense of making a sale – ‘telling and selling’ – but
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“Importance &Challenges in International Business by SME’s exporting to USA” STUDENT’S DECLARATION I declare that the project titled‚ “INTERNATIONAL BUSINESS OF INDIAN SMEs EXPORTING TO USA” was carried out by me as a part of MBA (IB) curriculum . It is an original project done by me and no part of the project is taken from any other project or materials published or otherwise or submitted earlier to any other college or university. The report is an authentic
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