Assignment Title: Unit 12: I.T Technical Support / Assignment 3 Unit Number: Unit 12 Student Name: SO number: Tutor Name: Date Issued: 10/01/2012 Submission Date: 31/01/2012 First Hand in Date: Date Returned: Final Hand in Date: Date Returned: Declaration: Table of Contents Task 1 – Tools and techniques used for technical support – P1 Technical support is a user friendly assistance for individuals
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Outsourcing jobs is when a U.S. companies hire foreign workers instead of Americans to do the job. The companies in the U.S. employs over 14 million workers in their affiliates abroad in 2013. The industries affected the most by this were the technology‚ call centers‚ human resources‚ and manufacturing. When the U.S. companies outsource it helps them be a lot more competitive in the global marketplace. It is easier for them to sell to foreign markets because they have overseas branches. It also allows
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OUTSOURCING CONCEPT: THE SURVIVING STRATEGY FOR MODERN BUSINESS ENTERPRISE BY BRIGHT W. AMADI Introduction The concept of outsourcing is traced back to the concept of Supply Chain Management that is centred on cost minimization and optimization of operational core competent. It is not to be argued that business enterprise operates in varying environment of activities that is supported to achieving customer satisfaction and increase shareholders’ investment or return on investment. Outsourcing
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Outsourcing Report Bangladesh Aspect Executive Summary Now-a-days companies are heavily involved in the Offshore Outsourcing process because of the heavy competition in the market. Cost saving along with the qualitative services has been the main aim for many of the companies. With the help of Offshore Development services companies can concentrate on their business goals more effectively. For many companies Offshore Outsourcing has been the most critical component of their main business
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Discuss the concept of outsourcing‚ reason behind outsourcing and its challenges. a) Definition The concept of outsourcing came from the American terminology “outside resourcing”‚ meaning to get resources from the outside. The term was later used in the economic terminology to indicate the use of external sources to develop the business‚ which typically were using their internal resources. Outsourcing is the process by which a company contracts another company to provide particular services.
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Logistics Outsourcing and 3PL Challenges Michelle L.F. Cheong Singapore-MIT Alliance‚ N2-B2C-15‚ Nanyang Technological University‚ 50‚ Nanyang Ave‚ Singapore 639798 Abstract — Logistics has been an important part of every economy and every business entity. The worldwide trend in globalization has led to many companies outsourcing their logistics function to Third-Party Logistics (3PL) companies‚ so as to focus on their core competencies. This paper attempts to broadly identify and categorize
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Outsourcing jobs to foreign countries has long seen to be a hindrance to American people when in actuality it can help the economy grow. Outsourcing is a sore subject for the majority of Americans today. Seeing jobs going overseas can be hard pressed to be seen as a good thing‚ even harder to believe it can help the economy. Looking at the way outsourcing can help everyone puts things in perspective on a global level. Imagine third world countries poverty stricken and hungry! Outsourcing in
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Reduced Costs from Outsourcing One of the main reasons companies will consider outsourcing is the overall reduced costs. Outsourcing provides a more efficient approach in controlling operating costs. Costs per additional employee include salary‚ overhead‚ equipment/software‚ training/education‚ other supplies‚ and possibly facility costs (Sood‚ 2005). Another cost savings quality is in overall Human Resources‚ as outsourcing eliminates costs for future development of employees‚ current trainings
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world of globalization‚ U.S. companies are constantly seeking strategies to become more competitive. Important objectives of the strategic response have been to reduce costs‚ stay ahead of competition‚ and enhance profits. Outsourcing has become a main cost-cutting strategy in the twenty-first century. It occurs when a company moves work out of the enterprise. A special report in the Canadian Business Review magazine refers to outsourcing as a strategic tool. The author‚ Michael F. Corbett‚ states
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What is IT outsourcing? IT outsourcing is an arrangement in which a company subcontracts its information technology related activities to be executed by a different company. In the past several decades‚ as the role of information technology grew in the performance of a company‚ the fixed cost of maintaining up and running IT facilities and staffs was increasing as well. Therefore outsourcing solution was derived from companies’ need to achieve superior performance of IT functions with minimum amount
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